thisisafakename69
8 de septiembre de 2024
I booked a Junior Suite for 3 nights and wasn't thrilled with much of anything. I went to book directly online and after 3 attempts gave up. The next day I called and sorted things out and booked the room. Check in was easy, they do offer an advanced check in online, but after the online booking issue, I decided the best course of action was to check in at the front desk. The staff throughout the stay were friendly and knowledgeable. The room was a ground floor room in one of 2 buildings close to the main lobby building. The entrance to the room was under the stairs to the rooms above. This whole set-up was cavernous. I felt like a troll going into his cave. The room itself was equally cave-like. The Junior Suite is a 1 bedroom with a small living room and kitchenette. The decor was dated. Everything functioned well, the couch was lumpy and uncomfortable. There was some wear and tear on the couch, the chairs were dinged and also uncomfortable. The bathroom was equally dated. The shower had great water presser, but the grout between the shower tiles was black and gross. They placed the air conditioner unit in the bedroom. It was a stand alone unit and the stuck the hose out the bedroom window. It was a very loud unit and I had to shut it off at night which was annoying. I'd wake up from being too hot and have to turn it back in on to cool things off. That happened a couple of times a night. The little patio off the living room was closed off and dark. The patio was located under the stairwells for the upper units and had a row of bushes in front. Sure it provides shade and privacy, but with how enclosed it all was, just wasn't enjoyable. There were 2 metal patio chairs and a table, but the chairs were uncomfortable and could sway backwards, which was not appreciated. The least expensive price for the room included a "s'mores" package which included no name brand marshmallows, 4 packed of hot chocolate &4 disposable cups, and these cheap Leclerc Celebration brand butter cookies with milk chocolate on top. That too was a disappointment. I expected graham crackers and chocolate bars or pieces. Overall, while the staff was great and the room was clean I probably won't return. Oh, the in room coffee and tea provided were excellent. I guess my expectations were set too high.
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