WS Saint-Lazare - Opera

Stay away from this place. My husband and 15 year old daughter stayed here in December and it was terrible. Numerous confusing emails beforehand saying the apartment wasn’t available, only a smaller one, sent emails back, no response. Arrived on the night at 9pm, walked through a filthy entrance way and in to an even filthier lift and then the pin code didn’t work for the door, whose lock was nearly falling off anyway. Spent 15 mins trying to ring the contact number, no answer, then finally got a hold of someone to change the pin. The room was not as advertised - was not two bedroom with living area (our bed was in the kitchen, which consisted of a sink), no fireplace, big tub of cigarette butts outside windows, dirty curtains, stained towels, dust on everything. We left after the first night, contacted the hotel for a refund, they keep telling us it’s with a manager. This cost is over $2000 for a week.

Fabuleux séjour avec les appartements ws proche des transports et un service client au top. J'ai vraiment appréicié le service client plus qu'attentionné pour nous demander si nous avions besoin de nouvelles serviettes! Mon prochain séjour sur Paris sera avec WS

J'ai vraiment apprécié mon séjour dans l'appartement WS Saint Lazare Opéra, nous souhaitons revenir pour des raisons professionnelles car l'appartement se trouve juste en face de la gare qui me permet d'aller facilement à mon siège. Je recommande pour les travailleurs sur Paris !