Louis Imperial Beach

Just returnd from our 2nd 2 week A.I holiday. From check in to departure all staff were so welcoming and friendly, names to many to mention bu Mary(drinks around the adult pool), Alicije (drinks on the terrace), Grace (entertainment ) and Becky (guest relations) all desrve a special mention, thank you Becky for the video of the Manager's champagne evening. Restaurant staff worked hard to create such a good selection of food (plates could be hotter) but desserts were to die for! Perhaps an Asian rstaurant could be considered which would incorporate not only Japanese but also Chinese food perhaps on a buffet basis. Rooms were very spacious and comfortable and kept clean daily by housekeeping, one point to make about rooms, no USB point so take your own converter plug. The approach road to the hotel is scruffy and does nothing to enhance to the hotel but once inside this is forgotten. The final touch was that when we were leaving we were waved off by Chris, Philippos, Grace and DI. the Tui rep.

We have been home almost 2 weeks now from another wonderful 2 week stay. This hotel is truly amazing. Rooms are very comfortable. The staff go above and beyond. 1st time meeting Bianca and wow she is just wonderful, as is Alex!! Food is outstanding!! We love the management cocktail party- it really does give the busy team a chance to say hello - that’s something Iv never seen in a hotel before. Imperial beach you have an amazing team. Thank you for making us and our wedding party feel at home. Colleen and Emile were amazing. I think everyone is planning a return!! Can’t thank you all enough!! See you next year!!

Another great stay at the Louis Imperial. Our 3rd time now and we will be back. Hotel is dated but very clean and functional. Majority of staff are brilliant. A big thank you to Nini for his entertainment professionalism, Thank you to Alicija, Mahmood and Lorenzo on the terraces for keeping my wife and I refreshed during our stay. My only main area of criticism is the evening entertainment which we found quite poor. Other couples that we spoke with, said likewise. TV could have been better also. At the end of our day we like to catch up with the news before going to sleep. Our TV didn't work at all for 3 nights despite raising the matter with reception. Overall a really lovely break made great by the staff and location, we'll be back!

Just returned home after our fourth relaxing visit. Fizz and fruit in our room as it was our 35th wedding anniversary while we were then and then another bottle appeared for my husband’s birthday. Food and drink very good and lots of choice. All staff smiling and helpful. Lorenzo did a great job keeping us well lubricated on the grass area and Achmed in the evenings. Nice to be waved off by Chris and members of his team as we left. Hope to be back again soon.

Arrived home today from this fantastic hotel and I’m already missing it… Let me start this review with giving the whole staff a special praise from the reception staff to the lovely cleaning staff everyone was fabulous…. All the staff couldn’t do enough for you and always with a smile. A special thank you to Alex and his bar staff they are a credit to this hotel, always there to replenish your drinks and even remembering our names throughout the week we were there!!!! We where celebrating our 30th anniversary and I had ordered flowers from a local florist to be put in our room not only did they do this but there was also a bottle of bubbly on ice for when we arrived..( Very nice gesture) All I can say is if you’re thinking of booking this hotel don’t hesitate it’s fantastic… The food is excellent as is the drinks and couldn’t fault the location… it’s right on the beach far enough out from the nightlife but close enough if you wanted it …. Once again I can’t thank this hotel and their staff enough really is a special place. Unfortunately back in work tomorrow but I’m already locked at booking for next year .. Thank you from the bottom of our hearts Kim & Craig ( Room 265 ) x

Absolutely fantastic hotel, spent a wonderful 2 weeks here for our anniversary which the hotel prepared a lovely surprise for us in our room when we arrived after midnight, Food The food is fantastic, everything is clearly labelled, there is a menu with everything on it and if it has any intolerance ingredients in it which was ideal for me as someone who cannot have Soya or Dairy. The range is brilliant, there's something for everyone and is freshly cooked right in front of you! Staff What can I say about the staff here? They are so lovely and friendly, the Hotel Manager Chris, Operations Manager Philippos, Guest Relations Bianca, all the Bar staff including Bianka, Alicia, Alex, Ahmed, Gabrielle and all the others who kept the drinks flowing and we loved speaking to everyday as well as the restaurant staff, manager Christikis, all the waiting staff, head chef George and of course the entertainment staff, Mimo, Grace, Amber, Nimi and the crazy crazy Bubbles! Every single staff member has gone out of their way to make our holiday the best we've ever had, Room and facilities The room was very clean and kept clean (although we aren't the tidiest guests) but the cleaners were always around and even when we placed the do not disturb sign across when we didn't think we were going to be out of the room if they saw us they double checked if we wanted the room cleaning which on occasion we did, the room mini fridge was fully stocked daily with branded soft drinks and a large bottle of water which we made use of. Considering the island cannot flush toilet paper the toilets were extremely clean and always smelled lovely which was something you don't find often in public toilets on the island. Entertainment The entertainment is great, there's a full programme of sports and games which we made much use of, Aqua Arobics, Water Polo, Shuffleboard, Darts, Archery, Water Volleyball, there's music all day. Sunbeds Plenty of sunbeds all around the hotel grounds, we've never had an issue finding at least one unoccupied but we don't sunbathe. Overall we have been coming to this hotel for 5 years, we have never been able to find a hotel that compares, the staff remember who you are and make you feel so welcome, the hotel manager Chris is such a fantastic guy he is so hands on with the guests, if we ever have any questions or queries we ask Bianca or even just to say hello and have a quick conversation, even the other guests are lovely to speak to. We will definitely be back next year!