Henann Resort Alona Beach

Tuvimos una estancia muy agradable en Henann Alona Beach. El hotel es grande y estuvo muy ocupado durante el check-in, sin embargo, tienen tantas piscinas que no se nota la cantidad de gente. Nos lo pasamos muy bien en el bar de la piscina durante la hora feliz y pasamos todo el tiempo en el resort. A los restaurantes les vendrían bien opciones un poco más saludables y el desayuno con opciones más vegetarianas (ni siquiera había una barra de yogur o granola natural, y había más opciones poco saludables). Si sales del complejo, ¡entras directamente en una calle llena de bares y restaurantes! El gimnasio estaba muy bien equipado y las habitaciones eran buenas. Por favor mejoren las cortinas, ya que no oscurecían la habitación.

El servicio estuvo bien..................................

Henann Resort hace honor a su nombre. Al alquilar una Villa, usted es VIP, por lo que realmente se sentirá superior gracias al amable y servicial personal. Obtiene acceso a comodidades que solo las Suites/Villas pueden tener. Alquilamos solo una noche, pero definitivamente reservaremos más tiempo la próxima vez.

All the staff are very approachable and Friendly. They helped us to have a surprise birthday greeting for my daughter too. Resort is clean and smells good all the time

Best location in Alona Beach, huge rooms, 3 pools and all amenities you would expect from a 5*rated resort.

The resort is very good overall. However there's a few niggles. Check in took way too long. 2 people serving? When you have a long queue in the heat of the lobby this isn't a great first impression. The lobby on arrival was so busy. When I've checked into other hotels I've usually been impressed with the smoothness of check in. This wasn't a pleasant experience or environment especially if you're traveling with children. We couldn't get a massage. We wanted to confirm the time the next day and they wouldn't give us this option.? The lift? One lift in the main area? For a resort this big and expensive they should have more lifts The stairs at the pool are stony. This will really hurt your feet when you're not expecting it The breakfast is good for Filipinos however for Westerners like myself there should be more choice. Not just bread and egg. The beach is small. You get hassled by people trying to sell you stuff. Protect your belongings. Doesn't feel safe, look out for algae in the water. Not pleasant to swim through. The resort restaurants are very expensive. The lobby isn't air conditioned? Why not make it a pleasure to be in the lobby and serve coffee to guests? Not everyone wants ice tea. We were told to pay 6000php on arrival which luckily we had but we didn't know about this deposit for incidentals ahead of time. The positives are. They gave us umbrellas when we walked outside for the shade. The shower in our room was excellent. The warm water in the pool. And swimming till late is lovely. The staff are very good and attentive and professional. They served us with care and attention and nothing was too much trouble. I got looked after by the nurse at 10pm.