Usuario invitado
21 de febrero de 2025
The Heritage side of the hotel really lived up to expectation, however that is the best I can say about this hotel. On opening the balcony doors of our superior room number 103, I found it was directly next to the restaurant. Following early cocktails and dinner( which was fine), due to travelling we were tired and decided to relax and read in our room. There was live music on in the restaurant and it was so loud, we couldn't concentrate on reading. We asked for the music to be turned down 3 times, but to no avail. Luckily it stopped around 10.30, but the noise from the restaurant and kids running around the hotel continued until well after midnight. I feel that we should have been alerted to the proximity of the restaurant and also that there was to be music. Next morning we had breakfast. What a shambles. It was awful. We only got some of what we ordered, and the poached eggs were either rock hard or uncooked. We were due to stay two nights but we cancelled the second night. What a disappointment.
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