Riu Palace Aruba - All Inclusive

Beautiful room with ocean side view. Swim up bar was always a good time. Food was always good. Never had to really leave the property to have a good time.

Our room was excellent..two queens a step down to a seating area, a beautiful view of the pool and the ocean.. the breakfast and lunch buffets were absolutely amazing. The food is fresh and there's a huge variety.staff is very friendly and accommodating..we will be back

The staff for the most part were nice. However, the room was dirty when we went in. Salt and sand all over the floor, a sock and bracelet in the couch. The restaurants would not allow us to eat at them. They have a ridiculous policy of reservations required, which doesn’t make since at an all inclusive. But they only take a small amount of the all inclusive customers. They only want the paying customers. I paid for this, a large amount actually, to stay and enjoy every amenity for a week and we could not get into one restaurant except for the Don Nicolas. There was a tiff at the palapas on the beach. A man came down and kicked people off of an area saying it was his and he had been there since January 30th. The manager or supervisor came over and shook hands with this man. However, there are clear signs on each palapa that states they are open to all. If you are gone for more than 2 hours the palapa is open to anyone again. The fact that the staff let this man claim one as his own is a joke and favorites should never happen. I had to purchase a 2nd room due to my daughter’s snoring. They would not even give me a deal. For four additional nights I was charged $2975. I am so disappointed in RIU Palace. I will never promote this hotel nor visit it again. And ******* is a scam. I booked all inclusive, adults only hotel. Be aware that RIU palace is the family hotel. ******* lied about the palace being adults only.

I had a great time at Riu Palace Aruba - the room itself was very good with a wonderful view, the facilities and stuff were very nice and friendly - trying to accommodate requests as much as possible. I celebrated my birthday at the property and they sent a chocolate cake to my room which was very sweet! Being a vegetarian, the only thing that i think could have been better was the food options in the restaurants. They were no vegetarian options which was sad but the chefs tried to make something on request.

Clean rooms! Friendly staff! Delish food! I had no complaints and my friend thoroughly enjoyed her birthday get away. Thank you Riu!

Everything was great except for a specialty restaurants. They are very small and do not take reservations. I was told I had four people ahead of me was given a pager. It never went off. I came back an hour later. They said I was still waiting for a table and it was 10 tables ahead of me which makes no sense at all.. The hostess was all wheel driveobviously taking money to get people in quicker.

The room was spotless, freshly renovated and the hotel upgraded us to an extended balcony room. Great service all around. Will definitely be back.

This was my 3rd trip to Aruba and 3rd time staying @Hotel Riu. I traveled solo on this trip. I was originally placed in a room on the 3rd floor. It was an older room and had issues (broken toilet and bugs in the shower that came out of the wall). I requested another room and was transferred to the 10th fl. The room was much better; however, issues still existed (water backed up in the shower and the plastic was coming off of the shower door). If I travel back to Aruba, I would stay at a different place.

The staff and facilities were absolutely wonderful! Everyone was kind and approachable, and they aim to please. The rooms and grounds were spotless. All the restaurants were excellent.We look forward to our next stay at RIU Palace. Thanks to everyone!