Usuario invitado
26 de junio de 2024
I had to stay here for almost two weeks for a study travel at the local University. Cleaning and location are good. They have, however, an infestation of bedbugs in the female dormitory which the owners are aware of. Unfortunately, the hostel's policy is just to be rude and blame guests in unfavourable google reviews. So I would only recommend this place if you want to experience a nightmare of disrespect and negligence. We found bedbugs in matresses, towels that were outside suitcases and my friends and me got several bites. I had several bites in the only night I did not used anti-insect spray on my body. The allergy was so bad I had to contact a local doctor online because I could not go out in the sun for long. This was duly reimbursed by the Hostel after much insistence that I was telling the truth, as they insisted that it was mosquito bites or that I had caused it myself. I thank the reimburse act, but the way they dealt with it was awful. Since they do not know the difference between a mosquito and a bedbug, the pictures are below. They simply ignore the problem acting with uneffective measures, such as steeming the beds and changing sheets. In a 1min google search, you can learn that bedbugs live inside matresses, so the bare minimum would be to change it or disinsectise the room, if they took their own business seriously. Never been so mistreated in a place I was paying to stay. I wish the hostel get better because it has great potential, but the owners need to know how to treat clients first.
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