San Juan Motel

Tuve una experiencia horrible en este hotel durante el fin de semana de mi aniversario y quiero asegurarme de que la gente sepa que no debe quedarse aquí. Me alojé del 3/4/22 al 3/6/22 en la cabaña 16. Llegué a la habitación alrededor de las 10:30 p. m. del viernes por la noche y el calentador estaba roto en la cabaña. El termostato decía que la habitación estaba a 50 grados, pero esa era la temperatura más baja que podía registrar. Creo que fue en los años 40 y mi novia y yo nos congelamos toda la noche. Nos despertamos temprano el sábado por la mañana para ir a montar en Wolf Creek y había dos ratones en nuestra cocina pegados a una trampa pegajosa. Todavía estaban vivos cuando los encontramos. Las trampas adhesivas son una forma cruel de eliminar las plagas y ver eso fue realmente molesto. Inmediatamente fui a la oficina principal y después de hablar con el gerente general, obtuve $ 10 de descuento en nuestra habitación por la primera noche. Eso es totalmente inaceptable para congelar toda la noche y encontrar roedores en nuestra habitación. La ducha era totalmente asquerosa y mi novia y yo optamos por ducharnos en las aguas termales que visitamos el sábado por la noche para no tener que pararnos en el asqueroso piso de la ducha. NO TE QUEDES AQUÍ. Gestión horrible, malas instalaciones, roedores, sin calefacción y una habitación sucia.

I arrived with a nice greeting and smile. The room had a jammed dead bolt lock so the young gentleman promptly checked it out and then helped move baggage to another room immediately. He apologized and quickly I was in a room with an added table for two. Pillow top mattress was very comfortable pillows need to be replaced, bathroom seemed updated. It was a quiet rustic type room off the Highway. I felt it was very overpriced for the ambience. Once inside it felt more like a cabin in the woods. Not what I would have chosen if I'd seen photos.

Check it was nice oh first clue no one was there (staying ) Friday night. A ghost town motel with burned out letters on their sign. I have thought a lot about what I wanted to say next. I did not pick this hotel. I booked this hotel because my friend was cooking in the kitchen in his cabin, and it already been selected. There had been some confusion and in the end we got out alive

It was the worst experience in a hotel I have ever had! The cost was 200.00 for the night. Only availability in Pagos Springs. First, there was a cat in our room when we opened the door. TV didn't work, the air conditioner didn't work bed was horrible! Walls were paper thin. We were trying to sleep when the guys next door to us got in. All we could hear was the f bomb. We heard one guy sneeze 100 times.He mustt have had a cat in his room, too. We called the front desk to complain, no answer. We called the Manger, Kami, the next day to let her know of our experience. She said she would call us back, never did. Then when we tried calling back, they never would answer our call. Must have recognized our number. What a sleezy way to run your business. What a sleezy motel! Don't stay at this motel!!

A picture is worth a thousand words. We have never paid more for a worse hotel room. Anywhere! Do yourself a favor and pay a little more and get a nicer, better room elsewhere. Light coming in all around the door to the room. (Think bugs.) A window unit AC was put in the bathroom window with a huge wide open gap beside it. I stuffed it with the extra rolls of toilet paper and a towel. I mean REALLY???!!! Wires hanging down from the tv. Now there’s a great look. Overall, it was an awful experience. Not only will we never stay there again - and I mean NEVER - but we tell everyone we know who is going to Pagosa Springs “Whatever you do, do not stay at the San Juan Hotel.”

Very old and dated, mildew in the bathroom, did not even provide soap or klenex tissues. this place needs some work and updates...........great location.....it was fun watching the mule deer come out of the woods to feed at sunset...