Garner Hotel PADUCAH WEST by IHG

Property under major renovation. Didnt know this info until after arriving. It appears you could cancel w/o penalty up to 15 minutes after check if you weren't happy. Even so it was pretty disappointing.

The entire facility is currently being renovated so fresh pain and dusty odors were evident, however, my room was clean and comfortable. The hotel will be beautiful when completed!

Still under construction, all the amenities were not in the rooms yet, but very clean. Front desk people very very kind. The owners wife and son were there when we spilt something off the cart and the son (probably 10 years old) came running over and asked if we were ok and got down and helped pick up the sunflower seeds that split out of our stuff. Complemented his Mom for raising a very helpful and respectful son.

Was NOT aware of construction going on here. Room was not finished and it shouldn’t have been available to use. Very disappointed. Paid way too much for the condition it was in. Planning on a refund from ******* for this !

I was not notified that this property was in the middle of a renovation when I booked it through *******. Shame on management for renting half renovated rooms at full price. I stay here twice a year and I will not be back! The doors had a 1.5-2” space from bottom of door to floor, no threshold was installed. We had to get extra towels to place in space for privacy. Window had no draperies but only a thin transparent shade. The parking lot lights made me feel like it was 7am all night long. Bed was hard and sitting on a bed frame only. Tiny pillows. Furniture was old and damaged. Please do not rent out partially finished\renovated rooms. You Lost a loyal customer!

Review of hotel The hotel is under renovations. Our room had been partially renovated. The furniture was not new yet and a couple of the pieces were broken. The room was on the third floor facing the front parking lot, which had very bright light lights for the parking area. Unfortunately the lights Were directly into our room, and the room did not have a dark shade. Therefore, our room was quite bright the entire night which prevented us from having good sleeping conditions. When we ask about a refund, she said that since we booked it through *******, that was not possible.