Usuario invitado
24 de mayo de 2023
We stayed with Home2 less than one year ago and at this time, it was a completely different experience, a much better experience. The property seemed much better taken care of than our visit this May 2023. During this visit, we stayed for 5 nights. We chose to pay a little more than other properties in the area that offered a suite with kitchenette for this property because of the outdoor amenities (grill and pool). Unfortunately, when we checked in, we were told this area was under renovations, which was very disappointing, especially since no renovations were even taking place during our stay. When we got up to our room, it was already midnight and we found the place to be highly dissatisfactory. The floors were slippery when we crossed them into the room. It felt as if soap were on the floors, our bags left marks across the floor as we rolled in. There were hairs on the bathroom floor and inside the shower. There were blood stains on the wall around the garbage can in the bathroom. The sink soap dish had a ring in it from previous soap. We called the front desk to request housekeeping for that morning. They came by, but things were no better. Later, we noticed there was stickiness all over cloth couch which also had stains all over it. The night before checkout, we requested another room cleaning as we needed more towels. When we returned to the room that night, the room had no been cleaned and we had to fetch our own towels. Only good thing I can say about this hotel currently is that the beds are super soft and comfy. Sadly, we will not be staying here again; although, the location is a great distance to the square and getting to Chicory Market for local food and gluten-free snacks. There's also a great outdoor eating/hang out area in walking distance now called Lamar Yard that is a great perk for this hotel as well.
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