Lord Elgin Hotel

The room smelled bad. Kind of like a locker room would smell like or maybe like wet carpet. You get used to the smell after time but it's bothersome walking into your room after a long day and your initial reaction is to hold your breath.

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Lord Elgin Hotel provided a high end experience without breaking the bank. Starting with the location, this is a great place to stay when visiting Ottawa especially if you don’t want to rent a car or spend a lot of money on ride shares or cabs. It was about 20-30 minutes from the train station & airport but having the ride share take us to & from the area didn’t cost much as we were then able to walk everywhere during our stay once at the hotel. We were able to get everywhere by foot from the hotel including restaurants, cafés, local markets, shopping centres, boat/bus tours & Parliament Hill! On the topic of restaurants, their on site dining “Forty One” was a perfect stop for breakfast on our way out the door in the morning with the option of “A la Carte” or the buffet, although we didn’t try the dinner or bar it seemed to have a good menu & was a nice spot with a beautiful patio. When you go you are welcomed with valet & bellhop service to aid you with your vehicle & luggage. The check in is at 3:00pm which is slightly earlier than most hotels but we called ahead & they were able to accommodate an even earlier check in time then check out was noon which was amazing giving us the option to sleep in & grab breakfast. Our flight wasn’t until later in the evening so they securely stored our bags at the front for free after we checked out until we were ready to leave. Finally, last but not least, the rooms were very clean and the bed was comfortable. Although we didn’t spend a lot of time in the room besides for sleeping & showering, the cleanliness & comfortability definitely met our standards. I would stay at this hotel again & I would recommend it to anyone visiting Ottawa!

The Lord Elgin was a nice treat. Beautiful hotel, wonderful staff. Very nice restaurant and my pillows were sooooo comfy. Very central to most attractions. Parliament buildings, Byward Market, Rideau mall many many restaurants and the Royal Canadian Mint. We will return!

This hotel was wonderful. The location is perfect! Directly across the street from Confederation Park, walking distance from Parliament, Stark street shops, the canal, museums and the many restaurants that are on Elgin street. Also, it’s just a short drive to the Byward Market. You could definitely walk there too if you’re a walker. The staff here were great. Everyone was friendly and accommodating. From the front desk, the bellhops/valet, and the housekeeping. Everything was clean, the bed was cozy, and the bathroom was beautiful. My husband and I had the standard queen room with park view. If you can get the park view it is worth it. The marching of the guards goes right by and you will have a lovely view. My grievance with the room was that somehow we came back to ants being in the room. The window was closed and there was no food. It was hard to see because of the carpet. Also the door to the room has so many gaps. We were right by the elevators so the noise could be a little loud but not too terrible. The most annoying thing was the light from the hallway shining through the gaps in the door while we were trying to sleep. Even with that, the Lord Elgin will be my go to place to stay whenever I am in Ottawa.

This hotel is absolutely beautiful and charming! The entire experience from start to finish was exceptional. Valet was quick & easy. Checking in was seamless. The hotel is very well located. The restaurant, food & service was great. All staff that we encountered were warm, welcoming & helpful, hotel & rooms are well maintained. They have all the amenities you could want or need. I would highly recommend staying at this property.