Hotel Otavalo

I came here for a 3 night stay. I have been to Ecuador countless times in the last 30 years, including Otavalo which is a MUST see for anyone visiting Ecuador. This hotel is 100% remodeled but kept its Otavaleño flair; the woodwork, the exposed stone and brick, the columns and tile - all represent the historic and magical city and its surroundings- but it had every modern amenity that blended seeminglessly with its history. The breakfast is first class as is their lunch and dinner. The food is truly a culinary experience highlighting the native food of the region . The bathroom is modern and the room, bed (so comfortable!), and decor truly spectacular. The hotel is within walking distance to all the local sites including the Plaza de Ponchos. When you walk into the hotel you feel like you are walking into a mansion home. Every corner. Every painting. Every piece of furniture - perfect. It’s almost like a fairy tale. But - it was the service that will ensure I return many times. Kevin at the Reception Desk seemed to always be available day and night and was so attentive; Sisa was wonderful also at Reception. Sisa, our room attendant, kept our room perfect day and night with so many special touches including local delicious surprises each night. Franklin was our server in the restaurant and provided outside food recommendations and service. Stay here! You will never want to leave! I will be back!

Travelled to Ecuador to spend the holidays with my wife's family. We decided to go to Otavalo for NYE and I am so glad that we did. It was a two night getaway that created a lifetime of memories. Everything from the service to the ambiance was amazing, the attention to detail was spectacular. The warm smiles that greeted us around every corner touched the heart. Thank you to my dancing friend Alma that would not accept that I have two left feet. I think the highlight was the traditional ceremony that rained down petals, so magical. The management and staff deserve a lot of credit for putting together such an experience. I wish I could name all of staff and personally thank them. Until next time Hotel Otavalo, keep up the great job.