Sunshine580055
13 de octubre de 2024
We had to cancel the reservation upon arrival as we were not happy with the location of the hotel and the cleanliness of the room. The road to the hotel takes good 20 min from the highway through a very narrow road with lots of potholes. It makes a trip to any of the major sites or to the beach at least 30 min. Though the common areas, especially the pool, looked amazing, the room was definitely not at ~350 euro per night level, especially in the off season in October. Mostly it concerns the sofa with stains and a weird smell inside. We also had a “terrace” with our room category, however, it was very dirty like it was never used before. Finally, the hotel is surrounded from two sides by a huge solar and industrial park. The images you see online are very hand picked to hide these facts. Of course the cancellation policy was clear to us and after long conversations the management allowed us to pay a reduced rate to cancel it, I find it still very unsatisfactory for a hotel the situation we were in.
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