Hotel Osijek

Great location and easy access. We typically don’t book business type hotels but on this trip we wanted to keep it easy and comfortable for our short stay. The hotel is very nice and staff is friendly. I don’t understand the other experiences but it could be someone was just having a bad day. We had a suite on the 10th floor that was roomy and the shower quite delight. Everything presented neat, clean and orderly, no complaints other than I wish they had hair conditioner, minor inconvenience. The hotel breakfast buffet was adequate with a fine assortment.

After checking in and going up to the floor where our room was located we noticed a lot of trash and dirty dishes outside of the rooms in the hallway. Room was not vacuumed as there was hair on the carpet. There were cobwebs in the corners of the room. We killed more than 15 stink bugs (rhaphigaster nebulosa) and there were at least a dozen more in the room. We decided to go to the reception and ask for a new room as this is the most expensive hotel in Osijek and we're not supposed to pay a premium price to get a dirty room. The receptionist was very kind and gave us a new room after which we went to the new room and noticed it was also filled with stink bugs. We decided to go to the reception once more and this time receptionist went with us and tried to find us a new room that was clean and without bugs. We went into 4 more rooms with him and all of them were filled with stink bugs and were dirty. After days of traveling, we were really disappointed that we had to leave the hotel at 2 in the morning while being far away from home.

The room we got was really nice, renovated recently. We loved our weekend there. Went to welleness two times and both times we were alone. Very clean. Small. 5 people is already too much. The breakfast was Ok. The food at the restaurant also ok, not impressive. But we were allowed to bring our dog. And this is where they had us. It is a good hotel, would reccomend. Some renovations of the rooms is still to be done...

Looks can be deceiving!! This place looks like a 5 star hotel and wants you to believe it’s a 5 star like hotel but it’s not. The staff has a real attitude. They really hate to be bothered with any inquiries and act as if they are barely tolerating you when you ask a simple question. When I asked if they had a business rate they acted as if I was asking for 7 nights free!!! They sternly said NO! Only if I “had contact”. Ok. So guess if I knew the right guy then automatically 50% off. The walls r paper thin! For nearly 300€ night this place is not worth it. U can get a much better place in Dubrovnik for half the price. It’s sad because Osijek is a beautiful city but they don’t have any tourists so they don’t know how to act or price for that matter. As a travel consultant I would never recommend them to my clients!!!! Try harder and drop the attitude sweeties!!!

L'hotel si trova in centro a Osijek, città del nord-est della Croazia quasi al confine con Serbia e Ungheria. Offre un parcheggio scoperto e a pagamento all'ingresso della struttura; la hallo è grande a e luminosa, si nota già entrando quella che sono le caratteristiche della struttura: ottimo servizio e pulizia. Il personale è professionale, gentile e disponibile con i clienti; a lato della hall si trova il bar, una chicca per la qualità e la quantità di etichette di super alcolici presenti, anche bottiglie invecchiate non facilmente reperibili. Sui 14 piani della struttura ci sono le camere, luminose ed con bagni puliti e dove nella doccia l'acqua cade veramente forte dando un senso di sollievo notevole. Il ristorante offre una colazione e dei piatti internazionali degni di una grande cucina. L'Hotel Osijek rappresenta certamente un punto di riferimento per chi passando da queste parti per lavoro o turismo, trova un ambiente rilassante e allo stesso tempo in grado di soddisfare tutte le esigenze della clientela.