Jumby Bay Island - Oetker Collection

Incredible! Every aspect of the trip was wonderful. We stayed for a week right before Christmas. The beach is beautiful, the food is delicious, and there were so many incredible activities that our children (age 3 1/2 and 1) loved. The staff was incredible. We accidentally crashed a staff event, and our daughter requested the band to play Purple Rain and they did and all of the staff joined in in dancing and clapping and were so welcoming. Highly recommend for anything from a couples retreat/honeymoon to family of young kids (like ours) or older children given the breadth of activities available. We definitely hope to come back!

I just returned from Jumby Bay in Antigua (former Rosewood property, now owned by Oetker same parent company as Eden Rock in St. Barths and Hotel du Cap Eden Roc in France) celebrating my husband’s 40th birthday and it has been one of the best service experiences I’ve ever experienced. It’s on a private island, less than 10 minutes by a hotel provided boat from the airport (3.5 hour direct flight from JFK) where someone from the resort meets you at the airport and expedites the Customs and Immigration process. Everything is inclusive with multiple dining options and extremely high end I.e. Taittinger Champagne, all Casamigos varieties, rum/wine tastings, fitness classes, tennis clinics for both adults and children, water sports: water tubing, wakeboarding, waterskiing, snorkeling etc The property is ideal for all ages, the kids club is complimentary ages 3-11 (as long as potty trained) and offer babysitting services at an additional charge, they also have a playground. They have 3 pools, 1 being adults only. We were fortunate enough to be upgraded to a 2 bedroom suite with a plunge pool, they honestly think of everything as the doors leading to it are child proof (and if we’re being honest, Melissa proofed as well🤦🏼‍♀️🤣) Set on 300 lush acres with 40 suites, 14 villas and 21 residences to rent (Oprah, Justin Bieber, Robert DeNiro and Lionel Messi have all rented.) I truly can’t recommend the property enough.

Just returned from a four-night visit to Jumby. Really hard to rate this property, as they were beyond stellar in some areas, and not quite up to snuff in others. I am planning to go back, though. Read on for pros and cons. PROS: This property is GORGEOUS! We have traveled all over the world and and Jumby more than holds its own. The decor is perfect: luxe yet understated. I'm a decorating fanatic and couldn't find a single quibble with anything in the looks department. Staff were very sweet, friendly and fun, although they need more training (see cons, below). Very peaceful and quiet place. Even on a busy beach day, we never heard any noise, and it was SO tranquil at night. That's a big plus for us, but those hankering for nightlife and bustle may get antsy. Dinner at the Estate House was delicious, in a stunning setting with excellent, low-key service. The sweet and talented chef also did a bespoke private dinner for my 60th birthday, which was outstanding. Jumby meets you at the gate when you get off your plane, then whisks you through customs and immigration, so no long (long, long) waits in line. We didn't realize this and went to another property first. Ouch! They did whisk us through on our return, though. Was fun to be chauffeured in a black limo (or SUV), and the boat ride over (5 minutes, tops) was smooth aboard a luxe catamaran straight out of a Bond movie. CONS: This hurts to write, as I loved the property, but they're having issues with food and service. Some of this may have been the fact that it was Easter week, so there were lots of multi-generational family groups. It's hard to keep the kiddos and romantic couples happy at the same time! As the romantic couple, we got forgotten one evening at dinner, waiting so long for food that I got a migraine. I had to go back to the room and the food was cold and inedible by the time in reached us. I spoke up, to say the least, and every effort was (successfully) made to correct the problem going forward. I also felt for this level of property that the food overall was lacking, except at the Estate House. Limited and not very good wine list, reliance on buffets, and very small portions. I'm a size 2 and not a big eater, but was hungry on more than one occasion. Service needs work. Everyone was SO nice, but it seemed no one was in charge. Requests were forgotten, we had to chase things down, and having multiple wait staff during meals made the service worse, not better. Fewer staff who are responsible, accountable and empowered may solve that problem. I know they're working on it. My husband, who is an activities freak, was a bit restive. There is lots to do, but because of Easter week, several things got canceled or weren't available. I was happy lolling on the beach, but those who want to be constantly on the go should make an effort to pin down activities in advance. My husband loved the spa, but I had a bad experience. Due to migraines, I can't have strong fragrance