Shin Osaka Esaka Tokyu Rei Hotel

I was very disappointed with my stay at this hotel. First of all, the location is extremely inconvenient — it’s quite far from the city center, making it difficult and time-consuming to get around if you want to explore Osaka properly. The hotel is not ideal for tourists who want easy access to the main attractions. Cleanliness was another letdown. The room didn’t feel particularly fresh or well-maintained. It wasn’t dirty per se, but definitely not up to the standard you would expect, especially for the price. On top of that, the air conditioning was a major issue. It was set to an “auto” mode that couldn’t be adjusted manually, and as a result, the room was often uncomfortably warm. I couldn’t get it to cool properly no matter what I tried, and the front desk wasn’t very helpful about it either. Overall, I wouldn’t recommend staying here unless you have no other options. There are definitely better and more conveniently located places in Osaka.

Very close to the Esaka train station. The room is clean and the view is great.

Stayed 4 nights here! Next to Esaka Station and near shopping and eateries. Staff were nice and attentive to queries. Requested for table fan as room was quite warm even in autumn!

One of the best hotels I have stayed at in Japan. The staff were so friendly and answered every question I had. The rooms were cleaned and well stocked with the basic amenities. I will definitely be staying again, when I am in Osaka.

We have had a nice stay. But the problem is the air conditioner is not working properly.

This hotel is more appropriate for business trips, which require a strategic location, not for comfort, because the rooms are small and the beds are hard The staff is good, only English is lacking, but quite helpful