Howard Johnson Parkview Plaza Erdos

First impression of the hotel was good. We stayed at 25th floor, So that the room is bigger than others. The reason we choose this hotel because It has a swimming pool. So, after checking in, I went to check the pool. I was shocked to see so many people there. It turned out there was a swimming lesson with 6 instructors and twenty something students. The lesson is running from 9am to 8.30pm. ( pool is closed at 9.30 and only 4 line.) I was very disappointed, therefore I called the duty manager and told him the issue. Soon after, the front seat manager Mr Li came to my room with apologetic attitude. Even though he couldn't resolved the issue, we felt that it was out of his hand. Food at fifth floor was so so. Breakfast has a lot of room to improve. If you want to relax in the pool. Don't go there. Otherwise it is a good choice to have a peaceful sleep.

An extra stay was surely an enjoyable one. Thank you all. See you afain

不得不説是五星級酒店，服務真的很不錯，服務員素質都很高，前台辦理入住很快很貼心，安排的房間很喜歡，一進去給人感覺眼前一亮，房間乾淨，床鋪也舒適，房間設施設備很全，很滿意的一趟旅行，特別謝謝小柴。

2017年出差曾經住過這個酒店，這次來鄂爾多斯又選擇了這個酒店，上次出現一些插曲，工作人員直接刷卡進門，這次沒有出現這個情況，但是還是有一些地方需要提高。 1.早餐時想找幾張濕巾給孩子擦手，先問了服務員，服務員很冷漠説沒有，又問了餐廳前台，同樣冷漠，再問了酒店前台，回了一句沒有，就結束了，這麼大的酒店濕巾這種必備的東西不應該有嗎？即使沒有是不是可以熱情一些幫助處理一下。 2.停車在停車場，帶着孩子大包小包嬰兒車行李箱，大廳的工作人員看到沒有一個上來幫忙，更沒有禮賓服務，這一點不像五星酒店。 好的方面：設施十多年了還是質感不錯，用的洗漱用品質量也不錯，早餐也挺豐富。

趙欣蕊小姐姐的服務太棒了！辦理入住高效又貼心，詳細介紹了酒店設施，還選擇了很好的房間朝向。房間內還提供了獨立包裝的洗衣液，方便攜帶，服務意識滿滿！

前台工作楊振秋非常熱情，辦理入住手續非常迅速。房間乾淨整潔，床鋪舒適，酒店的健身房和游泳池設施齊全，環境非常舒適。特別是酒店的早餐，種類豐富，味道非常好。強烈推薦給需要入住的朋友和家人，相信她們也會有非常愉快的體驗！