Fairfield Inn Orangeburg

Booked an accessible room for 9/30/2024. I had stroke last year, and while working hard at recovery, not there yet and have some physical limitations. Upon arrival, was informed that elevators were inoperable and no rooms available on the first floor. While I can manage stairs with difficulty, I can not carry an overnight bag and climb stairs at the same time. I informed front desk clerk of same, and she had no solution other than to give me a post it note with names and numbers of 3 area hotels. It was approximately 7pm and, after calling the first hotel on the list (Hampton Inn) who was very helpful in trying to assist, it became apparent there was no vacancies in the immediate or surrounding areas. There was neither care or concern nor any offer of assistance to resolve an issue by staff at Fairfield Inn for a problem that I clearly did not cause If elevators are out, maybe contacting those requesting accessible rooms in advance to advise of situation would be something to consider. I have never requested an accessible room before and I hope for a full recovery to become able bodied again. I certainly hope this not the way we treat the permanently disabled people in this country.

Tucked away, and a reason…updates (if any) were terrible, dirty carpets & floors, toilet chain came undone & the insides of the tank was filthy & corroded (we had to fish for the chain & wrap it around to make it work), shower water pressure was next to slight & slow drain (I was afraid the shower was going to overflow onto the bathroom floor.) We got in late, slept & left early in the morning. Staff was satisfactory, tho friendly. Not the worst place, but just wanted to give review.

Disrespectful, disgusting, nasty, horrible. I checked in and checked out within the hour. The room smelled so bad of mold and mildew I started wheezing. From there customer service did not care to find me another room. I had to travel over 30 minutes to find a decent hotel at a different brand.

Starting at the Front Desk the warmth and welcome melted all our exhaustion away even after checking in after 1 a.m.. Breakfast was phenomenal and the wonderful staff assisted if needed. Room was super cozy and very comfortable pool is very nice so much so that we are getting suits to get in overall the staff and property arrangement makes them a 10 and definitely a great stay staycation.

This hotel is far below any standards that the Marriott should be espousing. the woman who checked us in never stood up during the entire process. she gave us a room with two double beds when we had booked a king with a sofa bed. the breakfast area seats were completely worn out and absolutely disgusting to look at. the entire property is very aged and in need of renovation. the pillows were flimsy and uncomfortable. we. wont be staying there again.

A little old and worn. Easy on and off I-81. Breaking was OK. Staff were very good. Problem was BEDBUGS, unfortunately we were unaware and took them with us. So far we have spent almost $2,000 to find them and getting rid of them. Breakfast was OK.

nice hotel, but not as nice as the Fairfield in Canton, Ge. Found to be more money than it was worth, however in a good area. Breakfast has a decent choice of food. If area again , we would stay here.

This hotel should be debranded by Marriott. Hard to find, dark exterior and interior. Shower had mold, carpet worn. Couldn’t wait to get out the next morning. Ironically, there is a large well lit Spring Hill Suites right in front of it. Almost went there when we couldn’t find this one. Wish we had!

Some of the staff was okay, most were rude. People were yelling inside and outside all night long, I guess that wasn't the hotels fault but why couldn't they make them leave? I might as well have slept in my car and saved $200, at least maybe I could have slept for an hour. More than I got in this hotel. Check out at 12, why is house keeping banging on all the doors at 9???? To sum it all up, this is not the place for you if you want to sleep. Bugs and roaches all over the place too. I expected this to be a nice hotel because it was a Marriott and close to $200 a night. Wrong! Never again. I stay in hotels at least twice a week for business and I will book with Hilton from now on.