Usuario invitado
9 de octubre de 2024
My stay at the Oriana was nothing short of exceptional. It is clear that the Oriana team understand hospitality and service so well. Upon booking, I received a follow up phone call to confirm, where I was able to request an early check-in, due to me needing to be in attendance at an event shortly after the usual 2pm check-in time. The team were more than happy to facilitate this. Upon arrival, I was greeted by Meg, who was warm, friendly, helpful and efficient. I had received a complimentary room upgrade that was thoughtfully located with incredibly easy access in and out of the property, which suited my needs perfectly. I was gifted with a welcome pack containing snacks and offered a complimentary beverage. Parking and room access was easy and straightforward. My room was so beautifully and thoughtfully appointed, complete with soft lighting and soft jazz music playing! Thoughtful and generous snack and mini bar inclusions, along with toiletries. The bed was incredibly comfortable, all the amenities were in excellent condition and the breakfast the next morning was delicious and exceptional value! I wouldn't hesitate to stay at The Oriana again, it really was brilliant from start to finish.
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