Diane S
27 de septiembre de 2024
We have stayed here at least 5 times in the last2 years, I can no longer recommend. We were treated rudly by the manager and sales manager when we complained that they charged authorizations on credit card 3 times, I understand that people make mistakes but they didn't want to take responsibility, treated us rudly, and acted as if it was too bad. I pointed out that they never came to change sheets or replace towels...one manager accepted responsibility saying it wasn't on the list but the hotel manager said they only do that if I oure staying 4 nights or more.Not true, as they have always done it in the past. Alo let them know there was a cocroach in room, acted like we were lying.No ma'am, will never accept this treatment, took pictures.
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