Ramada by Wyndham Newburgh/West Point

Save your money, look elsewhere This hotel is clearly being remodeled. The hallways smell of ****, the rooms are old, hot, and stinky. Moldy ceilings in the bathroom, scuffed up toilet seat.

Broken sink cockroaches all over the walls and bedsheets dirty had to put my old clothes to lay down on bed

Wouldn't stay again if it was free First thought is why do Ramada and Wyndham even associate their names with this location? We were rushed for time and booked based on reputation and pictures. Should have taken the time to read the reviews. The pictures are obviously very old. The place doesn't look like that anymore. Very misleading. And there was no nightclub I noticed. All amenities I saw were shut down, including the exercise room, restaurant, and pool. Lobby is very uninviting with security glass between the employee and customer. The entire building is in disrepair and grounds are not maintained. The first room we were given: most of the lights didn't work, toilet kept running - could not flush, it smelled, bathroom dirty, no instructions on how to reach front desk, but phone didn't work anyway. That's as far as we got before walking back to the lobby to request another room. Requested 2nd.floor. No elevator, but only one flight so climbed the stairs. Toilet also ran all night, rug dirty, smelled but not as bad as the first room, shower dirty, a resident spider with large web and dead bugs. Did not look further. Afraid of what we'd find. The fact this was advertised as being a room normally costing over $200 is ridiculous. We paid a discounted rate of $160 which is still ridiculous. Honestly I wouldn't stay for free.

dirty, air conditioning not working, poorly maintained. Do not stay here! Missing ceiling tiles in bathroom with dirt and wires exposed, toilet was dirty had been used and not cleaned, the bathroom did not have a mirror, the hallways and room was very hot as no air conditioning working on a 90 degree summer day-very hot, room smelled like mold and the bed was very old and could feel the springs coming through the mattress. I left and did not stay the night. worst hotel I have ever seen!

Front man wasn’t there for check in and we were waiting for 20 Min. Then we got the keys, but the room was t ready, so we had to wait another 15 min for them to clean. Then when we got back to hotel at night, no front man, and the secured door to the rooms were opened by a shoe. Anyone came just go in & out. We did not feel safe and double locked our room. Coarse bath towels, hard to open /close the bathroom doors. Hair in the shower from prior visitor. Don’t go this hotel

We checked into this hotel and ended up not even staying because it didn't feel safe and the bed was horrible.