Embassy Suites by Hilton Anaheim Orange

Awesome from check-in to departure. Great hotel, nice and efficient front desk, easy parking, Close to Disney, Knotts. Great breakfast and happy Hour, rooms spacious, had refrigerator. Bed comfy.

Heater was on so the room was hot but a quick phone to the desk and a repair man came right up and fixed it. Really great breakfast in the morning!!!

Was put in a room and the AC broke down they were quick to change rooms area is nice wish they had more parking spots and elevators over it was a nice stay

Very clean and friendly staff

非常好的住宿體驗，設施服務都不錯，早餐少了一些蔬菜，其他品類很豐富。停車場很大，但是需要付費。

歯磨きセット無かった 髭剃り無かった お部屋は広くて、綺麗でした 朝食美味しかったです

Stayed here many times over the years. Real hit and miss. This was a miss. As a Hilton Diamond I have never been charged an early check in. We'll miss. Here they want $50 before 2pm. Parking $29 a night for self park and didn't have a space. Third strike room wasn't ready until 4. Unlike my profile high up, end room, extra towels and as Diamond you get an upgrade. Got none. Got a room on the 6th floor looking at a building and garage but over the ac fans so it was loud. Luckily it was also the loading dock so I also heard trucks, trash and beeps from a keycode door entry all night. Wifi didn't work. Tv Didn't work. I jiggled the 70s cable wire behind the TV and go a few channels. Firestick would not connect, told the wifi has issues. Phone just rang so used the app to chat and ask for towels and some extra pillows. Left after an hour to head to social hour. Glad I got in line before 5. Yikes. The bartender was awesome. She was struggling as she had no name liquor fee mixers and couldn't make any specialty drinks since she didn't have any mixes. Come for 3 tap beers or skip it. Additionally the snacks were a bowl of tortilla chips and salsa. Some celery carrots and tomatoes and animal crackers. Haha. Breakfast in the morning was rough. 30 min line, longer than the social hour drink line last night. You stood in 2 lines. One for an omelete and then as it got cold you stood in a long line for sausage or bacon. Potato's at 815am were gone. Fruit was an orange or apple. Yogurt in a big bowl to spoon into a bowl they didn't provide. They had oatmeal with a lot of toppings. No bowls. After finding a space to sit went to get coffee. No real line. Just a dirty mess, cups and lids strewn everywhere. Very unorganized situation. The cold breakfast was as expected. Now I see why so much food was left on Un bussed tables as people probably just left. So sad. Management was on tuk tok and posting selfies. I asked to speak to him, and when a staff member went over to the suited guy he acted busy and went the other way. Needless to say this is terrible.

Pankaj at HGV was excellent on providing service and explanation of the travel destinations, gifts, hotel amenities and cost. All questions were answered. Great communication and customer service. Highly recommended with future clients and guests.

We met Pankaj at HGV (Hilton Grand Vacations) and he sold us a beautiful package to visit Vegas next year! He was very kind and attentive to the sales details. We really appreciate his energy and would strongly recommend anyone to greet him with a nice smile and don't miss his wonderful gift opportunities.