Usuario invitado
24 de febrero de 2025
Extremely disappointing experience. We booked this hotel for a relaxing weekend, but our stay was completely disrupted by ongoing renovations. Construction work started around 12 PM and continued until 5 PM, with loud noises coming from a room directly behind ours. The noise was unbearable, making it impossible to rest or even watch a movie. Despite calling the front desk nearly 15 times, nothing was done to stop it. This went on for two days, and by the third day, we had no choice but to leave as our concerns were ignored. When we requested a refund, we received nothing more than a generic ‘Sorry for the inconvenience.’ It’s unacceptable to carry out renovations while guests are staying at the hotel without prior notice or consideration for their comfort.
Traducir