Usuario invitado
22 de septiembre de 2024
I had originally written a review after my stay but had wanted to edit it after gaining new information. The best thing about this hotel is something that has nothing to do with the hotel itself — the views. From the start we had issues in terms of space. There was no dresser in our room for 3 people and very limited closet space. Actually, it was meant for 1-2 people but they added a small bed. The extra bed was not very comfortable. We were aware of the condition of the room before getting it, however, for the price, I would say that it was not a good deal. The worst thing was the breakfast. Not only was it dry, but we saw mold on some items, causing us to cancel. It was obvious that items are being reused several times. We also watched several other customers drop tongs and simply put them back without notifying staff and picking food with their hands, but this is not uncommon for a buffet. We were able to cancel our breakfast eventually, however, we were initially denied this request. The cleaning was executed by very kind people, however, they would remove the electricity for the whole room when we are gone. This is problematic for people who utilize the fridge, potentially causing the items to spoil. They complied very well after asking if they could keep the electricity on, however I think this shouldn’t be a standard cleaning procedure for every room. This didn’t cause much of an issue regardless, however I was surprised when I realized they turned the power off with a fringe in the room. When we would request things to our room, we would sometimes never get it at all. Sometimes calling the front desk several times and just giving up in the end. I was also notified a few days after our stay that they had discussed my review with someone who was not a customer. I believe this to be very unprofessional as it was a personal experience of mine. Overall, I do not recommend this hotel. It is not run optimally, and not to mention the loud noise you hear in your room from parties. I’m not so sure the views are worth the pricing, and I would definitely say the breakfast is not worth it if you are staying multiple days.
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