Hoteles en Ōmachi con Spa

We stayed in the hotel for one week. We like the hotel a lot. - Staff are nice and helpful, especially a passionate guy at the front desk. They helped us book restaurants and deal with toll payment. - Breakfast is great. We haven’t felt bored after one week given many varieties. Especially they have “today’s special”, different omelette every day. We like the wasabi cheese omelette. On the other hand, dinner buffet was ordinary. Food became cold. With the same price, we had a nice 7-course French dinner in a nearby restaurant. - Room is nice and clean, although a bit small. Bed is comfortable with different pillows. We have some difficulty to allocate our big suitcase in the room without block the way. However, we noticed poor management for laundry room and emergency cases. - There are only two washing machines. Some people put clothes on washing machines or nearby for queuing. We waited in-person for 15min several times, but someone claimed they came earlier, or said they need to add additional time for dry. We had to wait until midnight to do laundry. - Nice onsen, but poor emergency handling. One day I heard voices from speaker for ＞15min during shower, and then realized it was from a cell phone when I was in indoor bath pool. A lady with black glasses was using the phone in the pool (not sure if taking photos or videos)! I felt very uncomfortable and went to the outdoor onsen. But she came to outdoor onsen shortly. I went back to indoor onsen, and saw the phone on a chair beside the indoor onsen. Another guest also expressed her concern to me. I called emergency phone in changing room, said three times “someone is using cell phone in bathing area, please send a female staff asap”. Unfortunately the guy who answered the call does not understand English. 5mins later he came to the door of changing room, asking who called SOS. I told him again, and he finally understood, but did nothing except asked my room number. After we checked out the next day, the guy saw me and told me in Japanese that “sorry,but we will improve in future” (showed English translation to me). I was very disappointed. 1) Why did the hotel ask a guy who doesn’t understand English to take care of female onsen? What if someone fainted? 2) No actions were taken after I reported issue. No one came to stop the issue, no one checked whether inappropriate photos/videos were taken. Whole staff are nice, the hotel is poorly managed in some places.

The rooms on the 4th level in the main building can only be accessed by stairs from the 3rd level. Not very ideal if you have a lot of luggage. We got the dinner and breakfast buffet plan and the food is not bad as they have free flow snow crab and beer and sake. The drive there was easy with no winding roads and passing by large fields. Nice scenery.

If you plan to travel the Tateyama Kurobe Alpine Route, this hotel is your best choice. The bus stop to Ogizawa and Shinano-Omachi station are right in front of the hotel. They also provide luggage forwarding service to Toyama station for those who do the one-way trip on the tateyama kurobe alpine route, which allow you to travel super early as you don't have to wait until the luggage forwarding service (at shinano omachi station) open at 7.50am. The room is clean. The price is reasonable+ come with complimentary breakfast. 10/10 would recommend.

Buen jefe, si no pedía comida, también me enviaba una comida rápida por la mañana y por la noche.

Como el japonés no tiene comunicación, es patético, amable y amable ayudar a los negocios que se encuentran en sus alrededores y a los negocios que se llevan a cabo a través de los días. El espacio de alojamiento y la piscina de masas son cómodos y están a la altura, y hay espacio para descansar, descansar y ver estrellas. El lugar está muy cerca de la estación, ¡es muy recomendable para quienes se van a la Montaña Negra temprano el día siguiente!

地點一流：酒店極近JR 富山駅及 富山電鐵 房間新淨，可眺望立山雪景 有公共大浴池 但一定要客人3:00pm 才能check in, 欠缺彈性，亦要客人們同一時間久等check in , 希望酒店可改善，靈活處理！！ 而且 Trip.com 已從我信用卡扣了費用，但到店後又再要付費，需然trip.com 說會退回費用，但現在我扣除了雙重費用，很不合理