Marcan Resort Hotel

Booked a family room 2 bedrooms and 2 bathroom - first room they put us in only had air con in one of the rooms and they asked us to stay for one night, the next day they moved us but the room was awful, it had peeling wallpaper and a terrible smell of mould or damp so sleep quality again was terrible. Didn’t even bother complaining again as every time we went into reception someone else was always complaining about different things. Seems they just do not care about the hotel and have let it get tired and uncomfortable for guests. We only ate in the restaurant once even though we had paid all inclusive because the food was not good - so all in all would not recommend and would never go back

Hotel room clean enough apart from issue with shower tray corner missing. Food not good and drinks even worse. Swimming pool is grubby. Booked with tui and I am surprised they have this as one of their hotels. It is certainly not a three star hotel. Staff pleasant enough ( well most of them). No labelling to foods so you do not have a clue what you are presented with and god forbid if you have allergies or intolerances.

This hotel is Dangerous to your Health and safety …should be maximum rating of 1 star!! We are dumbfounded that TUI are associated with this hotel. From arrival to staff rude unhelpful. Broken glass by pool being jet washed into poolside. All inclusive until 23:00pm poor food .daily running out of drink choices unless I want to pay. not enough seating for dinner or entertainment … waterpolo daily people cutting feet in pool blood footprints all around pool . Guest sitting on sun loungers in evening .. ripped sun lounger mattress - ripped parasol if you could get one . No pool towels no facilities to shower if late check out . Room not what booked , dirty bed linen never changed ! Towels not changed cleaning in communal areas even worse.Dint get me started on transfers. TUI rep on sight defensive rude . Statement read small print .. no wonder people book direct as what is point of using operated if no support or help. We have been travelling to Turkey for past 2 decades never had a bad trip until this one really sad to say … this hotel is o very poor standard please be cautious … water slide open one hour am /pm mum throwing water up slide to help children . No life guard . Ice cream available one hour a day only vanilla no choice . Staff had limited English and for the beginning of season seemed fed up and very unfriendly.

I cannot thought this hotel food is excellent. The pool is great. Great entertainment, perfect for families mehmet is a great entertainer and does great pool activities for the children around the pool The rooms are clean and the pool area is also clean Food is brilliant, they have meat at night times and lunch is great for salads definitely come back next year great family holiday had lovely experiences. I would also recommend booking the jungle Safari and one of the boat cruises.

Another great stay at the Marcan resort. Rooms are very clean and pool area is great. Cocktail hour was very enjoyable! Would deffo come back! Only a 5 minute walk from the beach so in a great location. Located right next to the mosque so it’s lovely to hear the call to prayer throughout the day.

What a hotel! My daughter was turning 18 while we were here I asked the hotel before we arrived for a sea view room and to decorate our room for her they went above and beyond to make her birthday one to remember. We had an amazing day room with amazing views cleaned every day the room was decorated they also made her a birthday cake and bottle of wine plate of treats she was absolutely blown away our fridge was stocked with water every day and all the staff made us feel so welcome and looked after our every need u can't thank them enough for making my daughters 18th special as one she will never forget. We definitely recommend the hotel and we will be coming back to next year thank you again so so much. Gemma and Demi xxx

Second time to this beautiful hotel,and still in love with it, Food was delicious,hot and a variety every day,Bar staff,restaurant staff,entertainment,reception staff not forgetting the managers was more than helpful,they all work very hard.Rooms were great and cleaned when we requested as we put signs out to say yes or no.pool side was clean and cleaned throughout the day,snack bar was to die for yum yum, This place is great for family's aswell as just couples lots to do aswell make the most of the trips and use the guys Just down the road from the hotel they are great duo . Till we meet again Marcan resort

We have just returned from the Marcan Resort Hotel. We stayed at this beautiful hotel for 8 nights, we are are a family of 6. Our rooms were lovely and food was delicious. When we travel to another country we want to try their cuisine, not English food, and that is what we got. So many different dishes to try and the desserts were amazing! They do chips, chicken nuggets, and at the snack bar you can get burger and chips and pizza. Rooms were cleaned daily, the cleaners work so hard. The on site Spa was amazing. I had a full body massage which was the best I'd ever had. They were very professional and knew what they were doing. The manager was very friendly and anything we requested was dealt with, nothing was too much trouble. The pool was perfect and my son loved the slides, they were so much fun! Would we go back? yes absolutely! There was nothing we could fault about this hotel, delicious food, clean good sized rooms, friendly hard working staff, breathtaking views, mins walk to the top of the ***** where you will find lots of amazing shops, bars and restaurants.