Victoria Hotel & Residence

Super, très bien accueilli par l’hôtelier

不錯👍整體都很好！

Came to Villars for a family ski vacation during the kids’ winter break. Stayed Sunday through Saturday in February. Traveling with a family of 4 with 2 adults and 2 six year olds. Booked last minute so they didn’t have adjoining rooms but the hotel staff was accommodating and was able to get us two standard rooms next to each other on the 5th floor. Overall I would say the hotel has a good location, basic amenities and comfortable atmosphere. There can be some room for improvement to the amenities in the rooms and also some variety to the breakfast buffet. If we ever come back, we would stay at the hotel again but do hope for some improvements. More details below. Location: the location of the hotel was convenient from both the Villars and Aigle train stations. There is a bus stop right outside the hotel that you can take to the train stations and various ski stops. It is also close to its sister proper the Villars Palace which you can cut through to get to the Villars train station and the train to the top of the ski slopes. Room: The standard room was pretty standard sized for a hotel room in Europe. It has a queen sized bed or perhaps two twins put together. It felt bigger than a full but not quite as big as a queen though. There is also a desk with chair and a bench by the window. There is also a balcony with a table and chairs outside. The room was ok to sleep in but it does lack amenities. For example, there was no coffee machine or a mini fridge in the room. I think most people stay here for a few days or longer so it would have been nice to have a fridge to store something. Also you get two bottles of water at the beginning of your stay, but there were not replenished daily. It would have been nice to have bottled water daily. The room also lacks overhead lighting as it does get quite dark at night. There are only a hallway light, a small desk light and two bedside lights that weren’t too bright or broad ranged. Breakfast: Daily breakfast included in our room rate. It is buffet style. There was a hot food section with 6 things- scrambled eggs, bacon, baked beans, mushrooms, chicken sausage and veal sausage. There was cold food section with a few different kinds of cheeses and cold cuts and smoked salmon. There was also a section with plain yogurt, muesli, apple sauce, fruit salad, canned peaches and pears. They also have cereals, croissants, chocolate croissants, two kinds of muffins. They do have all different kinds of milks- oat, almond, soy and regular. Two coffee machines making espresso, cappuccino etc. They also had three different kind of juices. The only complaint was that we wished they had some variety each day as everyone was the same for the entire week we stayed there. The only thing different was half way through the week they changed one of the juices from orange to apple. Service: To the point, not overly over the top, sometimes slow moving.

The staff was very accommodating and respectful. They provided whatever was asked for . The overall stay was wonderful with beautiful and spacious rooms and variety of eateries in breakfast. We stayed for 2 days and in that we never faced any problem for anything.

Beautiful property and excellent staff. Cecilio was especially outstanding. The location to the village is great and it was nice to have access to the Villar Palace space and gym. Highly recommend - Matt G.

I wanted to give the same 4 stars that are on the entrance door, but sadly no. Its a really nice, pleasant hotel, don't get me wrong. Rooms are spacious, and comfortable, although no fridge or water kettle present. The corridors remind of student dorms, rather than luxury hotel. The food in the main restaurant (breakfast but also lunch and dinner) is excellent. Full credit for that, and for the genuinely welcoming staff. But the gym boasts one broken elliptical (and the other drops pieces when used), and a single torn treadmill that users run on at their peril. And its not open early, when most users would use it. The venues are lovely, the bar and lounge are great. Just needs to up its game to deserve all four stars.