Hyatt Regency Greenwich

It feels like the Hyatt in Greenwich is coasting on its name. I expected a bit more from the $300 price tag for the night. There was no tea kettle, no robe, $25 to park!!!, and long wait for an average breakfast (not buffet so you could only pick one meal - no free flowing water, tea, coffee). Except for the staff that checks you in, staff in the hallways and restaurant don’t engage with the customers- no “good mornings” or “have a nice day”.

It’s very beautiful place very clean very quiet thank you for everything

This place is amazing and if you have a chance to stay here you must

很漂亮的酒店，有個中庭，裏面還有樹木，很有意思。房間很大，乾淨，也很安靜。總體性價比不錯。期待有機會可以再去。

酒店裝修精緻，有很棒的玻璃頂大廳。隔音也不錯，可以好好休息。

衞生服務都可以

I was very disappointed in the staff in general. at the hotel the front desk check-in. She was rude. No welcome, greeting or other kindness. Our interaction with staff at breakfast was also rude. There’s no sign to explain self seating or self service. Both questions were asked of staff and their response was very rude. I’m sorry but if nothing is explained and the client is not informed, we assume certain services. When we checked out, there was no one at the desk. 9am on a Saturday. We waited. Finally after making eye contact multiple times with what seemed to be a manager wandering around the bar, he came over. Asked what we needed. Then he went into the staff office then said someone else would be with us a some point. No apology, no explanation, no service. We left the card keys and left. This all seems unacceptable at a high end Hyatt property.

Perfect choice. Great breakfast and fabulous evening bar. Immaculate rooms with gorgeous views of interior atrium.

Need more staff for both dinner and breakfast; there were not enough staff to help out