The Marilis Hill Resort Hotel

Номер просторный в хорошем состоянии, все относительно новое,все работает.

Herkezin yaşantısına ve gelirine göre istek taleb ve beklentileri farklı olabilir.Biz ailecek herşeyi ile çok beğendik ğüzel bir tatil oldu bizim için emeği geçen herkese teşekkür ederim 🙏

Otel 5 yıldızı kesinlikle hak etmiyor herşeyi paraya dökmüş bir otel yemekler lezzetsiz tadsiz tuzsuz hergun aynı şeyler yapılıyor et yok çeşit yok aşçı başı uğur umursamaz tavırları var kendisiyle konuştum patron bunları veriyo dedi bizde bunu yapıyoruz dedi hergun tavuk hindi odalar temizlenmiyor.

Başta oğuzhan bey olmak üzere, herkese çok teşekkür ediyorum. Harika bir bayram tatili geçirdik. Özellikle yemekler çok lezzetliydi. Türk damak tadına çok uygun ve çok özenerek hazırlanmış yemeklerdi. Odalar zaten yeni bir otel olduğu için mükemmeldi. İlgi alaka derseniz, sonuna kadar vardı. Bayram özel türk gecesi ve o lezzetler inanılmazdı. Helal olsun o otelde tüm özveriyle çalışan gençlere süpersiniz

Avoid this hotel at all costs! The Marilis Hill Resport & Spa is definitely not a resort and the Spa stinks! We arrived in the evening, with the hotel knowing our arrival time. There was 11 of us and we had booked 5 rooms. None of the rooms were available when we arrived. They put 11 of us (only 1 child) in one room with only 1 bathroom for the first night. There was not enough bed space for all of us and 1 of the adults had to sleep on the floor! We got the keys to our rooms the next morning, from hotel staff who spoke little to no English and with the male staff behind reception being particularly rude and having no regard for our previous night ordeal. Two of the rooms upon opening the door had not been cleaned since the previous guests left so we had to get the cleaners to come back and clean the rooms! Throughout our 10 day stay, the rooms were not routinely cleaned each day, even though the sign had been up on the door. The towels were not changed and when they were, the replacements looked dirtier than the used ones. The floors were not cleaned properly, with dust and dirt on them most of the time. The bathrooms were not cleaned properly, with the sink and showers having dirt and mould build up. On the last two days, 1 of the rooms was not visited at all by the cleaners even though this was a complaint made to the staff throughout the stay! The swimming pool was definitely not clean and there was plenty of parts of the pool were tiles were missing and the dirt underneath was seen spreading in the pool. It was pointless speaking to the staff, they didn't speak or understand much English and had to use Google translate on their phones to communicate. The male staff were very rude throughout and had no regard for their guests! there were regular complaints from other guest on most days. A lady arrived on the same night with a young baby and her room was not ready either. One gust had been there for two days and the staff had given his room to a new guest whist the original one was not in the room. It was constant! The only positive was that the food during our stay was nice and we had some good variety each day!

DON'T GO HERE! They overbook the rooms way too much. We arrived at 14:00 and had to wait untill 02:00 to get in our room. They promises discount at the Spa for the inconvenience, we didn't get is. They promised us champagne and after asking about 15 times we received it. Very bad customer experience