Usuario invitado
9 de febrero de 2023
All went well, at first, with our stay. We reserved a room online and did a pre-check that way too. Check-in was very smooth and we felt confident that like the other stays we have at Holiday Inn Express hotels, there'd be no problems. Then, morning came and it was one thing after another that was concerning. 1. The coffee maker did not work and there was only one Keurig cup for regular coffee. No decaf cups, packets of creamer, sugar and a stir stick. Had to go to the lobby for coffee. 2. As my wife was getting ready for the day, I noticed a mouse along a corner in the room. I assumed it was dead and didn't say anything. However, after our breakfast I noticed the mouse was not in the corner any longer. It was a live mouse! 3. At breakfast, the selections were fantastic - like at any of the other Holiday Inn Express hotels we've stayed at. However, the sausage links were badly under-cooked - so bad that we didn't eat them. I went back for a second cup of orange juice and noticed as it was dispensing in the cup that it looked watery. The first cup was fine and so was the one my wife had, but this second cup didn't even taste like orange juice. It was not drank and dumped in the garbage. 4. Because there was no decaf coffee in the room, my wife got it from the container in the breakfast area. She said it tasted funny and poured it out once we got home. We stay at Holiday Inn Express hotels several times a year. This is our preferred choice in hotels. While we have had a couple of problems over the years, the ones at this hotel exceeded all those others in just one stay. Should we be needing a hotel close to the airport in Oklahoma City (the closest large airport to us), we'll be using another hotel. There is a Holiday Inn Express just off I-240. Not as convenient, but maybe without problems.
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