Hotel Capitol

This hotel is situated in a squalor environment, with terrible traffic on peak and sometimes off-peak hours. Though the hotel claim that they are new, less than two years old. The facilities are lacking, like not having a standard mirror in each room, no ironing board. I don't want to preempt, but l hope the hotel would keep a high maintenance culture to maintain a quality standard of the facilities, which appears to be deteriorating fast than one can imagine. The mattresses are too hard and uncomfortable to sleep on. The complementary breakfast does not provide you with a variety of food to select from. It is restricted to only one choice of food.  The hotel has an attitude of not honouring whatever you paid for online. I paid for an executive city view room but was offered a room with a lower standard than what l paid for.  The hotel does not provide a good customer satisfactory experience. l was treated as a less-priority guest than those who paid directly at the hotel. In that case, ********* has to review this hotel or take them off the list of their hotels. It is deceiving not to receive the offer l paid for. I feel cheated and unappreciated. 

Good place, but can be better. Should do better. Food is good, but the booking place is not so cool. Getting receipts for your stay is poor as it seems you're no longer of value to them once you check out. Great kitchen and reception staff.

Amazing place to be, the ambience is superlative, full of amazing staff, security top notch and great environment. I will love to spend the hotel my next home. Nice experience for the first time. Keep it up, hotel capitol

Great breakfast options. Neck soothing pillows. Amazing room ambience. Attentive staffs. No discrimination. Willingness to proffer help… Welcoming smiles by the staffs.. Receptive surroundings. Thanks a lot.

The customer service is great, clean environment. The food is quite nice too... Laundry service too. I love the peace and quiet in the hotel, no unnecessary noise. Nice and neat looking staffs ... Very respectful people. I will keep recommending this place.

I spent two nights there the experience was mind blowing I enjoyed every moment there. The food was very good the facility is great with everything working perfectly well, The staff are very nice and welcoming. I will love to come back again.