Wrexham Town Centre

I've been using Premier Inn Wrexham City Centre for years for myself and children, since it first opened, as a base to visit family still living in the area, having moved away from Wrexham 30+ years ago. Without fail staff have always been friendly and helpful. The rooms have always been clean and the food good. My most recent stays were on my own whilst my father was in the local hospital. The staff were very helpful in rebooking and reallocating the same room on an ad-hoc basis, which was dependent on my father's condition. When I explained my reasons for staying staff were very thoughtful in allocating an especially quiet room so that I may sleep well in the day when I'd been at the hospital all night. Sadly, my father passed away during one of my stays but Lynne G, Nathalie, & Jade - to name just a few - were there to comfort me with very much appreciated hugs, sympathy and even a lovely card and bouquet. When I returned again to arrange the funeral they were just as kind and helped by sharing their own experiences. I don't usually write reviews for anything, good or bad, but the level of customer service went well above & beyond expectations. The staff will always hold a special place in my memory for the warmth and compassion they showed at such a hard time in my life.

The overall experience was very good. The Staff are amazing, the major drawback for me was Breakfast as I have to watch what I eat and at£8:99 for a bowl of cereal and two quasonts that's a bit steep. Apart from that I highly recommend Premier Inn.

Went with my girlfriend for a two night visit Staff were very friendly hotel was nice and clean.Food was very nice in a lovely restaurant would recommend it as a place to stay.Payment for parking was expensive.Location was good for visiting places in North Wales.

We stayed in the premier inn on Sunday night, my self my boyfriend and our two boys age 3&6. We were greeted by Natalie who was really helpful checking us in and friendly. Room was nice and clean and up to standard for our stay (one night) We then headed down the restaurant and was also waited on by Natalie, I find customer service key in a nice visit as well as cleanliness, I can honestly say Natalie was lovely from start to finish so helpful and great with my two tired children. Food was really good and also amazing value for money. The children's meal deals are fab and I ordered a medium rare steak and it was cooked to perfection and was amazing and so was the price. Thank you again and I would recommend this hotel to families.

We enjoyed our stay in January. Our room was clean and comfy. The cleaner who gave us fresh towels and emptied the bin was very polite and helpful. Will definitely stay here again next time we're in Wrexham. Great location next to the main railway station and football ground .

The staff were super helpful, the check-in process was easy to do, and there was staff around to help answer questions, such as places to eat nearby. The rooms were clean and the beds were comfy. Slept well, and the breakfast had plenty of choices. We will stay again soon.