AluaSun Helios Beach - All Inclusive

Located directly next to the beach and also a beautiful park. The city centre being only a ten minute walk, couldn't be more perfect. We arrived after 11pm check-in was dealt with quickly by a friendly receptionist. The room we found in the morning had nice seaview, the beds were comfy as we both slept well. The food throughout the week was good with the usual choice of hot meal or salad. No complaints there. The pool had a lot of sunbeds available, those out on the beach were not hotel beds and were chargeable. We were AI and the drinks were the usual local ones. The hotel was kept very clean all the staff were friendly. The only down side was the lack of evening entertainment, the only night that something was watched and enjoyed by the large majority was when some very talented dancers did a show. They were very good. Considering the amount of people staying they should have good entertainment every night. Just a warning to people with walking difficulties there are no lifts so you may struggle, even the restaurant is upstairs. Also if your looking for some lively nightlife don't bother, the bars close at 11:00 pm Would we go again? Almost certainly.

I stayed at this wonderful hotel 9th- 16th May.This was my first trip to Bulgaria and I was quietly impressed. The greeting I received from the (front of desk manager) Bilyana was welcoming and sincere. She was caring very helpful and polite she made me feel happy to be there straight away. The hotel is quiet a big one and kept very clean. It's right on a blue flag fantastic beach with miles of sand. The food I found to be good and plenty of choice in the dining room and the drinks too.The pool is big and there is one for the children. The main pool has a swim up bar and steps to get in safe. My room was lovely with a pool and sea view and there was a kettle to. It was cleaned every day and towels changed regularly. The entertainment was ok with live artists ,Bingo,and quizzes. It's worth knowing that there are no lifts so people with walking difficulties may struggle. All the staff were fantastic and could not do enough for me and other guests. I would like to give a special mentionto some. First Bilyana ( Front Office Manager) a lovely woman who was kind and helpful and professional throughout my stay, a credit to the hotel also the company. Secondly, The girls in the dining room who were polite, friendly,and very efficient,Kristina,Julia,Nastya.and the other Kristina also the chefs and cooks. Thirdly the bar staff Borislav ,Vanya,Nelka,and Nedelina who taught me a little Bulgarian.,they were very efficient and professional in there jobs. Thank you to you all for making my holiday special. Blagodarya vi.