Artem K
11 de septiembre de 2024
Rating: 6.5/10 When we arrived at the hotel, we were greeted warmly, and our first impression was positive. We were offered dinner right away since breakfast ended at 10:00pm. However, 15 minutes into our meal, the restaurant staff turned off the lights, hinting that it was time to leave. The next morning, we noticed that our room was cleaned, but not to the standard expected from a five-star hotel. At the pool, I repeatedly tripped over chipped tiles on the stairs, which was quite unpleasant. The restaurant didn’t impress me — the selection of meat products was limited, although the pastries and tea were excellent. The location of the hotel is good, only 15 minutes by bus to Alanya. The beach is decent, but with a sharp drop-off, making it less suitable for small children. There is a beach bar, but the selection of free drinks is limited to beer and juice. A towel with eight holes was an unpleasant surprise. In addition, our room smelled of cigarette smoke for two days, but after reporting it to the reception, the smell eventually disappeared. We also had a broken toilet flush, which wasn’t properly fixed despite the plumber coming three times. Overall, I would rate this hotel as 3.5–4 stars, definitely not 5
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