Mesut Hotel

Администратор отказался заселять, потому что не т брони в базе. Все мои доказательства брони ему не интересны. После нескольких часов разборок с поддержкой, администратор дал мне ключи. Вот такой отель на 4 звезды, так странно относятся к гостям

Odalar çok ses geçiryor ben tavsiye etmiyorum temizlik iyi değil. 3 kere resepsiyona dedim odamı değiştirin diye.yokhotel iyi değil çok çok gürültü olyor hasansör gürltsünden uyunmuyor. Hotelde izalasyon yok.yandaki oradakilerin diyorsunuz hepsini.ben bu hoteli tavsiye etmiyorum. 100 euro fazla verin rahat edin. ..

Worst hotel food I have ever experienced, rude staff, poor hygene generally and no 'all-inclusive' service! The buffet food at Mesut hotel was the worst I have ever experienced! They served old moldy tesco value food - Spaghetti, chicken nuggets, fake meat, old dried up desserts and every day it was the same crap food with nothing fresh apart from bread and fruit. If you don't make it to dinner by the start time at 6pm, you will be left with a dirty table to eat at which the waitors never cleaned and the terrible food became even colder and worse. There were stray cats walking around everywhere at the dining room and were on the tables too. Drinks machine were old and disgusting with fake watery juice, and fizzy drinks were served in dirty small warm glasses which we had to ask the rude waitor to provide. There was no ice available, and the bar man was often nowhere to be seen so we ended up eating out most days for breakfast, lunch and dinner - To top things off, our child had food poisoning from the 1/2 times we ate dinner here (we stayed for 6 nights in total)! PLEASE NOTE THAT I AM NOT A FUSSY EATER OR HOTEL GUEST! But this was an unbelievably bad hotel and no idea how it was given 4 stars, it is not even a 2 star standard! The reception asked us to pay 8 Euros per device for wifi in our rooms (for 5 days), and only reception area wifi was free! Room was small, dirty and not big enough for 3 people like advertised on the holiday apps! The hotel in general is outdated and needs a complete revamp. It also smelt like sewage around the hotel, and it became unbarable to the point where we avoided the hotel lobby completely to avoid the smell. Water in the rooms was never hot, just warm and the bathroom was falling apart! Toilet was so dirty that we bought bleech to clean it daily. Toilet had a constant leek, and shower holder was falling apart. There was no entertainment at all apart from a 'fashion show' which ended in the hotel trying to sell us cheap/fake items of clothing. No all inclusive service - drinks stopped being served at 10pm each day, and no food on tap apart from some old moldy local sweets. Alcohol was cheap brands with a weird taste (vodka, whiskey, brandy etc) and we were asked to pay for branded drinks frok the fridge (i.e. bottles of Corona, Coca Cola, Sprite etc) Waitors were all men, anti social and uninformative! Always impolite, for example, when dinner finished at 8pm, they turned the lights off in the dining room rather than asking us to finish up our food and leave. I would avoid staying at this hotel, and advise on spending a little bit extra money to stay at an actual 4 star hotel which are closer to the Antalya/Side areas! Avoid at all costs!!

Definitely not a 4 star These stars must have been awarded under a previous management as I don’t see how this rating has been awarded Disgusting hotel lobby area has the main sewage drain hole which makes the place smell of urine. Lobby area is seating which you are not to take any porcelain to as the staff will shout at guests like they are children to go and eat in the restaurant which is dirty Booked 2 double rooms with single beds and got one double and 2 single and had to complain to get the booking right. Then had 3 very old sets of bedding which is long over due for being thrown out. Rooms are in serious need of work mould and damp in shower The cats are everywhere even in the dinning room. Food was mainly cold restaurant manager where’s crop tops and leggings which are not appropriate but given her communication with the staff who are not in uniform of sorts not a single name badge. It seemed common knowledge the restaurant manager boyfriend is one of the table servers They shout across the rooms and seem to terminate staff on the spot again not good management. Hotel manager seems to have the same management style and shouts at guests too. We witness the receptionist tell a guest to get out the hotel as they had a complaint. This is a family run hotel so corrective actions don’t seem to happen On clearing the tables in the restaurant trolleys with dirty stacked plates are left in the dinner area. Table cloths are stained and not changed.the napkins on the tables are of the lowest quality in dinner style dispensers. Cutlery For all courses are not placed on the tables or located where they easily found. The bars are closed as the staff choose. They closed the Terence bar for a staff Christmas dinner leaving guests with not much space to sit in the smelly lobby. Tour reps area constantly bombarding guest for bookings and over charging double what tours go for don’t use them is my advise as I witness several guests requesting cancellations and being told they don’t get a refund The chef housekeeping staff seem to be trying to do there best with what they have Hotels from hell sums it up Save your money and book elsewhere