A11 Hotel Obaköy

Daha önce gitmiştik ama berbat bir duruma gelmiş çalışanlar yetersiz tatil boyunca mide rahatsızlıkları geçirdik eve geldik hala düzelmeye çalışıyoruz yemekler berbat çoğu zaman dışarıda yedik sadece pasta çörek yiyebildik içecekler berbat kolalar bile asitsiz her şeyden her yerden kısmışlar havuz içi yosunlanmış gözdemi görmüyor okadar müdür ne iş yapar anlamak mümkün değil ancak en durumu zayıf rus müşteriler için alternatif olabilir velhasıl benim için o otel bitmiştir.

Parasının oteli diyeceğim fakat en azından temizlik ve olanaklar herşey dahil otele uymuyor

Hotel has 4*, but 3 is more than deserved. Towels and sheets are dirty and very old, everything in hotel is old. 90% of the staff don’t know english or any other language besides turkish and some know russian. I give 2 stars just because of the food, it was good, but a lot of times when is lunch or dinner you don’t have a place to sit and you have to wait for somebody to finish, also we didn’t have forks and knives we were waiting for them to wash used ones. A lot of times they didn’t have anything to drink except beer and water, and we payed all inclusive. Everything in hotel is very dirty. Only good thing is the location.

Not long got back from A11… We arrived at 03:30 in the morning, due to a late departure with Sun Express airways. Our room was not that bad according to the reviews we read on trip advisor. Pretty basic but clean in all aspects. The rooms could do with a bit of TLC for the decor. But who spends all the time in a room for the duration of there holiday? Breakfast (07:30-9:00) was ok but not that much of a selection, but nice either way.. that was the same with Lunch and dinner. There was about 6 different options with plenty of side dishes. If your a salad Fan, your in Heaven. Deserts were the same, but Low calories was not an option.. lol. Staff were pleasant and attentive but a little smile will go a long way. They seemed bored and not bothered. But I can understand that, due to working in that industry when I was a very young man. Seeing people send in a day what you earn in a fortnight, can be very discouraging. Me and my brotha had a Hamas (Turkish bath) 90 mins and a medical hot stone massage 1hr for a ridicules price (very cheap)… Day time and night time entertainment was a bit hit and miss. The animations team worked so hard to get people interested In events, but most just wanted to chill out. Good either way. Alanya is very nice, but expensive in most quarters. I went to Marmaris a couple of years ago…. And that was cheap. Back then it was 20 lira - £1.. now it’s 48.5 - £1. So if your outside of the tourist trap, your laughing. We done a safari jeep tour, which was really good. Really enjoyed it. Turkey is so Beautiful. Unbelievable scenery. Oh…. If you’re an alcohol drinker, don’t build your hopes up. VODKA, WHISKEY, GIN, RAKI, WHITE WINE, RED WINE & beer…. That’s your lot. But as the saying goes……. “You pay for what you get for”….. I must say we got a bargain price.

Loveholidays falsely advertise it as a 4* hotel, unfortunately, we did not read the reviews. We ended up checking out on the same day that we checked in and checked in another hotel nearby to save our holiday. I have made multiple attempts to solve with Loveholidays and hotel but 3 weeks in and the response is that I get no refund for my hotel booking although I’ve only been in the hotel for a few hours. Loveholidays offered no support or care. The Hotel: The reception was unwelcoming, with dirty walls and very old furniture. Our room was in a different building, a building that you need to cross a road to get to and completely separated from the hotel. The entrance to this building looked like a very old council block of flats with the entry door having the glass broken. The electrical cables from lights were out, with lights missing. The hallway was dark, dirty, and smelly, we took a lift that seems not to have been updated since the 80s. The hotel room was a nightmare: • Paperwall was peeling off, • no toilet paper and toilet was dirty inside with dark water inside. • Two televisions and none of them was working, the remote control was yellow from age on what was supposed to be a white remote, had no back and batteries were next to remote. • The fridge was broken, dirty, had no power coming in and the shelf was broken down on the side. • Dirty floor, dirty everywhere and the smell was horrible. • The air conditioning was not working in one room and the one that was working was not cooling much. • The entire furniture was extremely old and falling apart, the chair was covered in scratches and had holes in it. • In the bathroom there was a towel rail and when my son wanted to hang the towel the rail fall on his foot. We then went around to check the hotel and lights went off in the lift when we went down and a second time the lift got stuck with us in it for a minute. The swimming pool was in a bad state there was a pool bar that had on the side a lot of rubbish and broken chairs, broken furniture. Next to the bar was a room and while door was open you can see so much rubbish and broken chairs inside. On the hallway there were electrical cables sticking out everywhere with missing lights and wallpaper coming out everywhere. The walls had stains which look like water flooding took place there. We only checked the restaurant at breakfast time: There were very few cold food options, there was not smelling of food at all so it felt that is only leftovers. We ended up leaving outside and eating breakfast to a nearby restaurant.

Check-In Issues and Room Problems Upon arrival at the hotel, we faced immediate check-in issues. The room initially assigned to us had malfunctioning door and we had to be relocated to another room which the lights didn't work. This was just the beginning of a series of unfortunate events during our stay. Dining Disappointments The dining experience was below expectations. The food was flavorless, resembling cardboard, with a noticeable lack of variety. Even basic breakfast items like cereal were available without bowls or milk. After voicing our dissatisfaction, the hotel offered chips and chicken nuggets for breakfast, which was far from a satisfactory solution. Additionally, I experienced several days of diarrhea after consuming the hotel's food, which resolved once I began dining elsewhere. Limited Amenities and Services The hotel amenities were severely lacking. The pool bar and snack bar were closed, and there was an absence of ice cream and diverse drink options. Furthermore, glassware was replaced with plastic cups, which diminished the experience. It felt as though the hotel was gradually shutting down. Tables and chairs were removed, giving the impression that they were eager for guests to leave. WiFi and Entertainment Shortcomings The WiFi service, which we had paid for, stopped working, and despite being told it was a technical issue, the router was visibly unplugged. The children’s club was not operating, and there were no evening entertainment or daytime activities available. The pool slides were not functional due to technical and staffing issues, and there was no seating around the pool for guests to use. Unresponsive Management Despite numerous complaints to the hotel manager, there was no resolution to any of the issues. In the last two days of our stay, even fewer facilities were available, and the WiFi service was completely turned off, despite having paid for it. Overall, the experience was far from what was expected, with a significant decline in services and amenities that one would anticipate from a hotel stay. I would recommend considering alternative accommodations for a more enjoyable and fulfilling holiday experience.