Southampton North

Worst premier inn I’ve ever stayed in! I’ve been staying in your hotels all around the country for twirling for over 10+ years and I can honestly say this is the worst. We also paid for breakfast: usually I can book in and have breakfast at 6:30am, but as I was told in this hotel ‘Not in this hotel your not’ so that was pointless. I ask at reception for my money back, the reception was not a lot of help and very simple, had me standing there for 20 mins while he is trying to sort it. While I’m standing there he starts talking to a cat that’s in reception. My daughter is allergic to them, I tell him my daughter is allergic to them, he then done a nervous laugh then just carried on. My daughter’s allergies started really flaring up, ended up having her in a shower trying to sort her out, she forgot her EpiPens and we had also ran out of tablets, lucky someone in the restaurant did have some and helped me or I would of ended up in the hospital that night. Out room wasn’t nice. Had white marks in the headboard, I don’t want to even think what it is, coffee marks all down the wall. Poo marks down the wall in the bathroom. The shower curtain rail was broken and also the curtain was partly hanging off, had the worst night sleep ever. We was near the door so that was slamming all night with people walking in and out. Down stairs as your walking in the corridor team the teams room, it stank of ****, but in the morning the smell was gone. Not happy!!

The room wasn't very clean and spacious for family of 4 but most of all the toilet would always leak after flushing basically flooding the floor.

Clean and tidy room. Good towels - tea tray - comfortable bed - reasonable wifi for free. Location good for visiting Southampton west side area. Pay to park at £5 a day to park. Breakfast in pub next door very good plenty of choice and variety. Only criticism of pub was that coffee machine is in a stupid place making queuing tricky.

£3 parking.. normal premier inn rooms. Corridors could do with new carpets and a lick of paint. Shower in room was terrible. Does nobody check these things. Paid for evening meal/breakfast. The pub isn’t all that. Sat at a table just behind the meet till. Seat is discusting, fake leather all peeling off, cobwebs above around the light, dirty in general. Had steak chips and peas. Steak was very nice. The chips were awful. Must have been cooked in sun tan oil. The breakfast was an improvement, the bacon and sausage weee very nice. I do like black pudding but didn’t have any as it looked too greasy. All in all it’s just an average premier in with a less than average pub tagged on to it.

The hotel is lovely, clean, fairly modern and huge rooms. However, they are very hot and even at the beginning of April when it was still fairly cold at night, our room was 22°. My son couldn't get to sleep which in turn meant I didn't get any. At gone 1am, I trudged across the car park tired, hot and at the end of my tether! I asked for either a fan or an upgrade to a room with air con and Alfie on reception was so helpful. He got us a fan and even asked if we wanted more than one! My son conked out the minute I put it on much to my relief. Thank you so much for coming to mine and my son's rescue!