Usuario invitado
12 de mayo de 2022
The owner picked us up at the airport...he was very friendly and welcoming when we arrived. The atmosphere at the hotel was amazing. The owner and his family look after the hotel and are all very friendly. They offer help whenever needed..whether it's booking a taxi, giving us directions or giving us food recommendations. On the first day the owner gave us a map and showed us key areas in Novara. There was also a shared kitchen with a microwave and fridge. The breakfast was cute, there were different flavoured crossaints, pastries, cereals, drinks, teas and coffees. My friends and I really enjoyed the coffee and when talking to each other about how good the coffee was, they heard us and offered more straight away! The rooms were extremely clean everyday, the WiFi was really good and the environment felt very trustworthy since it was literally the family looking after the place...I never needed to worry when leaving valuables out. Two of my friends were sharing a room and on the first day the room they were assigned to had a double bed but the owner was happy to change that and give them a room with 2 single beds instead which was really kind of them. The owner understands English well so it was really easy to communicate too! I would highly recommend staying here!
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