Caistor Hall

My wife and I have just stayed for one night of peace and relaxation. Firstly, the staff were brilliant and the bed was very comfortable. However, I totally missed the part on their website where they advise that the restaurant isn't open on Mondays, which meant heading into Norwich for dinner (no biggy and it was my bad). When we arrived, we bought a drink each from the bar but were then told that the bar would be closing and wouldn't normally be open on a Monday night. There was no mention of this on the website or during the booking process. We'd really looked forward to having a meal then lounging back in the Whiskey room playing cards and getting nicely sloshed without having to think about taxis back etc. After our night in the city, we clambered into the 4 poster bed and soon nodded off only to be rudely awoken by the linen truck loading and unloading directly below our open window. Tail lift noises, metal cages, banging and whistling all less than 15m from me and at 06:20. To say it spoilt the occasion would be putting it mildly. To their credit, the staff and manager I spoke to were very apologetic and we have come to an agreement re finances. I just wanted folk to be aware of the Monday restaurant and bar policy and the pitfall of room 5's position!

Had afternoon tea on a Saturday. We were the only people in the restaurant. The hotel was completely deserted so no atmosphere at all. It wasn't overly warm either. The afternoon tea despite being nice was on the small side. The sandwiches, sausage roll and cheese straw were nice and very tasty although it wasn't a whole sausage roll. We only got one scone each which was VERY small. The cakes were tiny and by the time we got home we were hungry again. We ordered earl grey tea and asked for some milk to come with this which didn't arrive and we then had to chase this up. For £25 I felt this was not value for money. I have had other afternoon teas which cost less and with more food. Possibly trying to be too fancy. The tasting restaurant only had 4 people in so the staff far outnumbered the customers. We won't be hurrying back. The decor is nice and I liked the music being played where we were sat but the whole experience needs fine tuning. I think offering savoury and fruit scones would help, and make sure there is a little more food for £25 charge.

I met an old work colleague who I hadn’t seen for 35 years. She had not been to Caistor Hall before, so I was looking forward to her enjoying it. The whole experience was so disappointing. It wasn’t busy so no atmosphere (not blaming them for that), we were seated in the lower ‘palm court’ area where there was an awful and obvious (ie. to the staff) smell of ammonia verging on a sewage smell (we asked to be moved), we had a club sandwich at £16 which came as a roll rather than a triple decker sandwich and a chicken burger and chips at £18. Both meals weren’t presented well, were not very tasty and were certainly not good value for money. Such a shame as we like Caistor Hall as a place but won’t be hurrying back after this experience. Come on Brasteds, you are better than this !!

Fabulous 2 course roast , now at the top of my list for the perfect roast beef sunday lunch , and considering i never eat at home sundays , ive tried plenty ! Couldnt fault the service , from bar , very polite and helpfull showing us to the garden room whilst we choose from the menu . Food was on time and well presented , wine perfectly chilled along with piping hot mains . Coffee and wine on the terrace watching the birds and squirrels Such a perfect chilled afternoon, we wish we had booked a room . Negatives ? If i had to find one , id moan about it being start of autumn and leaves are now on the patio . 😆

Stayed here on the last night of our cycle around the #Rebellion Way. Very quirky old manor house - lots of twisting corridors and staircases everywhere. Unusual mechanism in ceiling way above reception. Bed was very comfortable and had all expected amenities. Breakfast was excellent. Very secure, covered bike storage. Recommended.

Fantastic hotel , food and staff excellent. Made us feel so welcome. The staff are so hard working they do everything they can to look after the guests . I’d definitely visit again. Thanks for a wonderful weekend. The food was amazing and I loved the room so quiet.