Felbrigg Lodge Bed and Breakfast

A wonderful place to spend time with friends. 8 of us booked a one night stay in Hedgehog Cottage, Walnut & Sycamore suite. All clean, well equipped and very comfortable. Breakfast was very impressive. The grounds were very peaceful and tranquil, set in beautiful woodland. Wish we could have stayed longer to take advantage of the lovely looking pool and hot tubs. The staff were very welcoming and went above and beyond to ensure we had a wonderful time. Would love to return and would definitely recommend to anyone wishing to get away for a relaxing break in a beautiful location.

Stayed here for 3 nights . Room is situated behind the office . It was dirty, lots of cobwebs and smelt damp. I had to move a chair and there were leaves and dirt underneath. We had a half opened bottle of water and when my husband took it to the owner he seemed surprised we wanted a fresh unopened one. The shower was dangerous and bits fell off it. It was up a step and slippy. The floor was dirty. I had to wipe it because it was so wet and the cloth was filthy. The fridge was dirty . The coffee tray never refreshed . There were constant cars up and down. The bathroom has a privacy film on the windows but there are gaps up the sides so people can see in. The curtains are hanging down and stained . The hot tub we used once . It isn’t private as people walk past all the time and it wasn’t clean. There was dirt in the bottom of it. We used the pool once and were told to shower before we went in. The shower was dirty and old. The pool had a film on the surface and again was dirty . Breakfast was ok. But your food is put out before you arrive . Not sure how long it was there. There are some cabins obviously now privately owned and it seemed very much them and us. The track down to the hotel is full of potholes and has to be taken carefully. We visited some years ago and stayed in Bramble suite which at the time was lovely but now the whole place just seems run down. It’s expensive for what it is and for someone who has auto immune and allergies I came home with a bad chest and can only think it was the dirty water in the hot tub or pool . The sauna didn’t work either. The tv was an old box and had to be coaxed into working .

Booked in May, B&B one night, Dinner B&B 2nd night – table confirmed for Dinner for 7pm. Having advised we would arrive 4 / 4.30pm, arriving at 4pm we waited 45 minutes before someone came to reception to greet us. We’d rung the bell several times, and telephoned, but no response. Whilst we were waiting, 2 other couples arrived, and stood waiting with us. The greeting at reception was ‘who was first!’. We felt that we were frog marched to our accommodation (Willow Suite @ £225/night), and quickly pointed towards an A4 sheet displaying breakfast, and advised to tick what we would like, pop time and room name on the top, leave on reception desk and it would be delivered to our room next morning – both my husband and I clearly heard this instruction. We were meeting friends early that evening, West Runton, so briskly sought the whereabouts of the pool (agree with other comments on Tripadvisor that it didn’t smell too pleasant), and quickly used the toilet in the room before heading out. The toilet was dirty. Wee wee stains. Yuk. Should we have left then – yes. 45 minutes to check in, not a pleasant welcome, a dirty toilet. My husband & I have both worked in hospitality, and we understand that sometimes behind the scenes things don’t go to plan. That evening, showing our friends the Lodge webpage, we read that the restaurant was closed, but we had booked a 7pm dinner reservation for the following evening. We telephoned the lodge to double check the webpage info, and yes, no restaurant. So what were we going to do for our 25th Wedding anniversary meal! Disappointed. The Lodge owners did tell us that they had telephoned everyone to advise the restaurant was no longer available. I’ve checked my phone log and emails, and nothing from Felbrigg Lodge hotel. Back at the accommodation later that evening, on closer inspection, the fridge had mould in it, the place was dusty, dated décor, shabby, for £225/night would have expected a better selection of toiletries, shower screen & bathroom mirror covered in water stains (we found out why later), no towelling slippers, but we weren’t risking the hot tub anyway after seeing the rest of the uncleanliness. We’d already decided to check out the following morning. Dissatisfied. We’d ordered breakfast for the next day for 8am, ticked the A4 sheet of what we’d like, so proceeded to get ready to leave, and shower. Whilst my husband was showering, we then learnt why the bathroom mirror was covered in water stains. The shower spurted water from the side of the shower head, over the top of the shower screen, covering the electric lit mirror, and all over me standing at the basin. I had to change clothes. 8am we awaited our breakfast. 8.15, 8.20 still waiting. We saw a breakfast tray being delivered to another lodge. Maybe this place worked on being 45 minutes late with everything, as we’d waited 45 mins to get checked in. 8.45 still no breakfast, so I telephoned and was sharply told that our breakfast was wai