Usuario invitado
10 de diciembre de 2023
The help and management at this hotel are cold and unwelcoming. This is my second and last stay here. The first time was summer of 2023. The stay was underwhelming but ok, until we received a phone call to our room from the manager at 10:30 a.m. on the day of our departure telling us in an unfriendly tone that we must check out by 11:00 a.m. we thought that was odd, but kinda laughed it off. During this stay today, we went to use the fitness equipment at 8:00pm. We were trying to get the treadmill to work when the manager appeared out of nowhere and started yelling at us in a loud and threatening manner, and told us to get out of that room. He said we would have to come back at 6:00 am. We pointed out that the sign said it was open until 10:00 pm, but he ran us out and in his inability to speak English was unable to explain why we had to leave. Other odd things have happened here and I feel that I am being watched continuously, even though we are quiet, senior people…. Won’t be back.
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