Premier Inn Newcastle (Holystone)

Very friendly and efficient staff. Rooms always clean and tidy. Reception more than willing to help if any issues. Great parking. Pub on site serving breakfast, lunches and evening meals. Not rowdy. Great access to A19 and A1 if using a stopover or place to be based if visiting Newcastle. Stayed here many times before.

The recent upgrades on beds made it a comfortable stay. It is good that PI have addressed the one issue which has let hotels down for decades. The bed was comfortable, and I no longer need to get a duvet to put under me to alleviate the hardness of the mattress. Bravo! Similarly, the alternative soft pillows were excellent. This PI had a shower only: again a sensible change of policy as the majority of people only use a shower nowadays. The room lighting was good also. Many rooms are too dark, but this one catered for a lower level of lighting along with brightness in the main part of the room with downlighters if necessary. Again, just right in my opinion. The food next door was perfectly adequate and the service at the restaurant and at the reception was friendly and efficient. All round, well done to Holystone Newcastle PI!

The room was spacious but needed a few touch ups ie: more plug sockets and paint missing on some walls. The bathroom was good but could have done with some silicone and grout replaced. The car park was large enough to accommodate a lot of cars. The pub next door was good for food and drink

Sharon and the team are great ( Amanda, Mark, Tyler,) We get our favourite room when available. Looking forward to our next visit in four weeks to see family again.prices are usually good parking is really good lots of it and the food next door is great and affordable

Clean comfortable beds, friendly, efficient staff. Wifi a disaster and don't bother paying for the upgrade, that doesn't work either. Heating OK but beware that it resets itself when you take key card out so you have to put it on again when you go back to the room

I was allocated room 102 and asked to change as it’s opposite the door at the top of the stairs, so loads of traffic (people coming and going). The staff very kindly moved me to the end of a corridor, 146, and that was excellent. Probably the best night’s sleep I’ve had at a Premier Inn. Clean room and an excellent extractor fan in the bathroom. Outstanding value for money.