Ramada by Wyndham North Platte & Sandhills Convention Ctr

We reserved and paid for tge room for 2 days and when we arrived they said they were overbooked and put us in a Motel 8. We are very upset about this. We want what we paid for.

We got to the property and were told they had to cancel our reservation because they did not have any rooms. I’m hoping I get my money back.

Room 156. Property old, a/c would bang every so often and at night woke you up. The freezer in fridge had an inch of ice built up inside, the desk chair going up and down fine but when go to sit in in a lean back nothing stops back of chair and you almost tip over chair backwards and no way to fix or correct. Standing light in corner when go to turn on/off the gold metal socket holding bulb comes out. Door to bathroom when open/close is about 1/2” from door so have to shimmy to close door. Dust bunnies in corners. Took me 3 times to call front desk as telephone “0” kept hanging up. Whole lobby and walking to room smells of pool(chlorine). Property is old and needs a revamp badly. Breakfast was very good and lots of seating room and not cramped. There is a bar and grill but decided not to try it as nothing sounded good so walked next door to Perkins.