Usuario invitado
31 de enero de 2023
Stayed for 2 nights at this hotel because I had a great experience at its sister in Augusta for the 3 nights before (mid -June 2022). The hotel looks good on the surface, BUT - we were given room 220. The odor was horrible entering and later found it to be applied pesticide (see 1st photo). It was hot because the curtains covered the air conditioner vent, so all the air went between the window and the curtain! There was a heat wave, but this room was especially hot. In fact, all rooms from 211 to 220 were very hot. The cause was likely due to an overly hot electric room (was not like that on all the other floors) that they propped open with fans running across from 220 (see 2nd photo). They also closed the door between room 211 and the lower room numbers to keep the heat confined to the nine rooms (see 3rd photo). The shower only had hot water, so they moved us to the 3rd floor on the second night. There were still issues with the long curtains, but without the added heat from the hallway, it was a bit more doable. There was no food prep for breakfast, so you made your own via a microwave to heat a breakfast sandwich or a waffle iron to make waffles. We saw staff make guests wait while they helped themselves to the breakfast. The pool was closed off (via tie wraps) all of Monday, June 13th and maybe more, but I am not sure. There are two ice machines, one on the 3rd floor and another on the 5th. The 3rd floor was out of order and no one bothered to mop up the water that was spilling out over the bucket put underneath the machine to catch the very same water. I am not sure, how a business that mostly thrives during the summer season can be off to such a bad start. We found the staff not particularly friendly and when we checked out a day early, no one even asked why. I will never recommend this hotel to ANYONE.
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