Usuario invitado
29 de mayo de 2025
The hotel was clean and the rooms were fine but the service at breakfast was abysmal. The waitress was incredibly rude and insisted we sit (as a family of 6) on a table for 4, even though there were plenty of bigger tables. When I questioned it she said "if you don't like it you can go and I'll refund you, it's your fault for not booking!" I'd like to point out I booked and paid for breakfast when I booked the hotel! I complained to the manager who said there was nothing she could do but she also heard how rude the waitress was and said she'd have a word with her. She gave me an email address to complain to, which I messaged right away, but have not heard back.
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