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Tru by Hilton Charleston Airport
4.2/598 Comentarios
I checked into the tru by Hilton on Sunday July 21, 2024. I was greeted by Chandra who was pleasant and made the check in a breeze. Upon my checkout date I decided to make another reservation for the following day July 22,2024 I was then assisted by Dorris . She told me to enter my card and I was charged a pending payment of 183.00 including my deposit. Upon trying to issue a key Dorris was not able to for the system prompted her to take another payment from me. Understanding the payment had just been approved by the processor she advised that she was going to get help from Chandra on what happened. Around 30 minutes later I was told to come downstairs to talk to the general manager Matthew Brummett. He explained he couldn’t see the transaction on his side and then asked me to show him it pending on my banks side, I showed him he assured me he would get to the bottom of it and sent me to the room. As hours passed later on that evening came downstairs to ask Chandra the status of my room. Hilton had already tried to run my card an additional 3x. She assured me that she didn’t know what was going on but they were getting to the bottom of it and my reservation was fine. On my checkout date today Tuesday July 23,2024 I came downstairs and asked Dorris if she had an update on my stay for my card was continuously trying to get charged, she assured me Matt would be in by 9ams advised I talked to him. Ashley 9 am approached I went downstairs to speak to Matt. Before I could ask what happened he told me he didn’t want to hear what I had to say he demanded I made a payment or he would “call the police on me for fraud” (Dorris was present for this interaction and it can be verified) I explained to him that I would make the payment Hilton was trying to authorized but I asked him to provide me with some tangible reassurance such as a receipt that my 183.00 would be returned to my account. Irate he told me that I was trying to tell him how to do his job and I need to take it up with my bank but he would be calling the police. He told my I was committing fraud and indicated I was a criminal in front of not only staff but hotel guests. Then he advised Dorris to process my told me “call corporate “ and stormed off First of all. This is NO WAY TO TREAT ANYONE AT ALL. I never raised my voice became combative or aggressive . As a manager he exuded very poor emotional maturity as well as communication. I showed him where I was charged and asked for a receipt proving that pending transaction would fall off, as I would make the payment of 158.17 and since he couldn’t he not only threatened me, and BELITTLED MY CHARACTER IMPLYING I WAS A CRIMINAL AND BREAKING A LAW but REFUSED TO GIVE ME ANY EXPLANATION .THROWING HIS HANDS UP , using intimidation of the police for a glitch. Attached is proof of the 2 day stay of both charges I was charged 126.40 the first night 07/21/2024 183.17 the second night at 12:05 time of extension 07/22/2024 158.17 at 12:25 for the same r
Comfort Suites North Charleston - Ashley Phosphate
3.8/513 Comentarios
Great place to stay!!! Starting with the front desk staff Meeka and Shelice to Adam the General Manager to Toya with housekeeping!! Top notch staff from the top down! Rooms are very clean and nice. Great workout gym! Breakfast is always hot and fresh. Definitely a must stay for a quick weekend or for work!!!
TownePlace Suites Charleston Airport/Convention Center
4.3/564 Comentarios
En la tarde de la tarde de un día muy largo de intentar volver a casa, después de un otro gran 5 días en Charleston. Nuestra familia amplia de 6 había retrasado nuestro vuelo 5 horas, luego hasta el día siguiente, así que nos encantaba salir de nuestros pies y nos sentamos en algún lugar cerca del aeropuerto hasta la mañana siguiente. Nos encontramos con mucha suerte a través de las puertas y a Joy, que rápidamente nos encontró tres habitaciones en un momento. Ella se fue de su camino para hacer nuestra experiencia en la mejor parte de un día cansado, estresante, e incluso nos encontró una suite más grande donde nuestros dos niños podrían tener su propio cuarto. En el hotel, el hotel tiene una gran variedad de restaurantes y restaurantes, y también una nave de paseo al aeropuerto que también realizará viajes locales a otros restaurantes y destinos. No acabamos de necesitarla para cenar, pero ya habíamos devuelto nuestro coche de alquiler, así que si lo hubiéramos hecho, habría sido una gran ayuda. También hubo una hora social de vino y queso en el lobby cuando volvimos de una cena temprana, que fue una agradable sorpresa. Si tuviera que quedarme cerca del aeropuerto en el futuro, ya sea como familia o en viaje de negocios, este será el lugar.
Econo Lodge North
2.1/593 Comentarios
If you need something cheap, this is your place. The pictures on the site are EXTREMELY misleading! The first room we were offered...disgusting, the bed was made...but the bathroom was not cleaned AT ALL. The woman at the front desk, which WAS NOT what is pictured on the website, was empathetic and said it was embarrassing that it hadnt been fully cleaned. The second room looked reasonable just by walking and glancing at everything, so we threw our luggage in and left. When we got back there was a used syring right beside our car, started unpacking... I was done. The sheets had burn holes in them, the bathroom was dirty, the soap was used and slipped back in the package, there is mold on the wall behind the door, the back side of the door has probably never been wiped off (ever), the mattress was like sleeping on the springs with a blanket over them, there were people standing outside all the time smoking questionable things (if you catch my drift), the walls were poorly repaired by what lloks like someone who has never repaired a hole in a wall before, I could go on. In my opinion the owners do not put the money they make back into their establishment, it's sickening. There are two areas in a hotel room to keep up with. It's time to hire people WITH experience in cleaning and maintenance instead of just someone who wants to work and has lied on their resume. I didn't even think to look up in the bathroom, had I seen there was mold, probably would have saved me a trip to the ER for a breathing treatment for my allergies.
Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area
4.4/5100 Comentarios
If anyone had a bad experience with this hotel, I know why. They did not meet Sarah who works the front desk. She was professional, friendly and extremely helpful. No matter how many questions I had, she answered them with a beautiful smile. She is awesome. I just regret I did not get the opportunity to see her before leaving. The room was cleaned. The kitchen staff was great. My reserved ride to the airport was timely. To sum it up, I have no complaints and plan to stay there again!!
Country Inn & Suites by Radisson, Charleston North, SC
3.6/597 Comentarios
El hotel está muy bien situado, el hotel está muy bien situado, el hotel está muy bien situado, el hotel está muy bien situado, el hotel está muy bien situado, el hotel está muy bien situado, el hotel está muy bien situado, el hotel está muy bien situado, el hotel está muy bien situado, el hotel está muy bien situado, el hotel está muy bien situado, el hotel está muy bien situado, el hotel está muy bien situado, el hotel está muy bien situado, el

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Información útil

Precio más alto1,148 NZD
Precio más bajo102 NZD
Número de valoraciones3,162
Número de hoteles52
Precio medio (entre semana)225 NZD
Precio medio (fines de semana)304 NZD