Usuario invitado
28 de noviembre de 2023
I foolishly paid for a week's stay online and then arrived to find an frighteningly empty lobby with an oversized tablet at the "check-in" desk. The person in the videoscreen allowed me to see the room and a guy appeared and took me back to have a look. To be generous, the ambiance was military-warehouse with a double bed occupying 90% of the room and a tv on a dilapidated particle board box inches from the foot of the bed. I found another place to stay without missing a beat. But then, the hotel wouldn't give me a refund because I hadn't checked out. So, I went to the hotel again to check out and they prohibited my checking out OR checking in. They flat out refused to check me in or out in spite of my standing right there, and they had never given me a key so I had no access to the room at all. Still, they blamed me for their refusal to give me a refund because I didn't check out (they hadn't allowed that). I couldn't check in, and I couldn't check out, and they were just going to keep all the money I'd paid for the week's stay. That's the place. Expect the worst.
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