China Forest Nanyuan Clouds Stream

The service is wonderful. You are made to feel like a VIP guest with staff smiling and greeting and offering immediately to help you. Evening fruit and red bean dessert was a nice treat. When we requested a room change for a different view we were quickly helped with no bad feelings or sense of inconvenience. It honestly is one of the best experiences Ive had in hotels. Thank you for a wonderful stay.

Great country retreat very peaceful with lots of nature in the area. Comfortable rooms not much food options available though

We went to this lovely hotel in the ‘Cloud Forest’ directly after National Holiday with our family of 4 (2 toddlers) and my parents. We had two Songyuan rooms which were totally amazing. Stunning view of the trees and river and extremely spacious and thought out. In fact the entire resort is beautiful and our kids LOVED the golf cart rides to dinner. We got very unlucky with weather as it poured the two days we were there but we still managed the walk to Chiang Kai-sheks villa and water feature - which was beautiful and interesting. On a slightly different note, with a western perspective there were a couple areas for improvement. Ideally the restaurant menus could be translated to English and left in the rooms (it’s a nightmare trying to translate a menu, pick what to order with 2 hungry kids at a restaurant). Also, the playroom wasn’t a playroom while we were there which was a big disappointment since it was raining. Not as advertised - just carpet in a room (which the kids did still have fun running around on). Finally, a good hiking map of the area in the room would have been appreciated too.

Thank to the hotel management, upgraded us. The environment was great. Food a bit pricy. The hotel room was fabulous and clean. Hotel service excellent. Prior to your trip the hotel management will call up to inform about weather, arrange for transport to pick up from train station. The price for transport are reasonable. Driver Mr Dan has great driving skill, caring and friendly.

訂了兩間松月房，佈局很喜歡。酒店在商量崗風景區，樹木葱蘢就像住在森林裏，房間基本都是獨一棟的佈局，很安靜。服務更是周到，接待中心辦理入住的人員都很熱情耐心，接駁車隨叫隨到，一路送到房間門口，經理Jack更是關心細緻，入住期間的各種需求都事先想到，幫助預訂點餐、聯繫離店車輛（因酒店在山上，我們沒有開車，離開需要預約用車），還特別主動提醒酒店枕頭較高，可以根據自己需要更換低一些的等等。 酒店餐廳在山頂，用餐需預約，提早點菜，服務很到位，米道也很好（可能都是江浙一帶人，口味相同吧）。服務人員很熱情，我們詢問前往蔣宋故居和冬瓜湖路線時，很熱情地告知了公路路線和徒步路線，使隨後的度假時光體驗感更美好。

環境：非常優美，在這裏衹是看看書、散散步都覺得非常放鬆！把所有的焦慮都拋到了腦後！ 服務：相當地貼心，個人管家服務周到，態度極好，回覆也非常迅速！出來旅遊毫無後顧之憂！ 早餐和晚餐也令我相當驚艷，味道很不錯！ 推薦大家都來體驗體驗！