Meander08382495407
22 de septiembre de 2024
I visited in Oct 2023, but our experience was so bad that I still remember writing a review after a year. We were given Manak Mahal room–named after a gem. My experience within the first few hours was a big turn-off, as I found this an over-hyped place with weak service standards, ill-maintained property, and stained furniture. The service standard was weak - I was made to wait 30 minutes to check-in. Though it's common in hotels, I found it annoying here as I have heard they are very particular about check-out timing. My room was small. Efforts are made to give it a luxurious feel, but in essence, it was a servant room added to give it a royal feel, in which they failed. I have seen various heritage properties better decorated and maintained. The walls of the balcony, where stained iron furniture is kept, were blackened and infested with algae and lichen (see images). But the biggest discomfort we faced was with the washroom. The washroom was accessible after crossing an open verandah/gallery, hence there was no washroom privacy. When raised it with their staff Sumit, he informed me that none of the rooms had washroom privacy. Wow! What a luxury resort! If you are a connoisseur and seeking royalty and heritage for your vacation, it is a must-avoid place. I have experienced better heritage experience in other places in Rajasthan including Udaipur, Jaipur, Orcha, etc. And better luxurious experiences in even 4-star resorts. And they don't behave pricey when you talk about your discomfort.
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