shenandoah1506
10 de junio de 2024
It gives me no pleasure to leave a poor review but it has to be said this was a disapointing stay. We chose the most expensive room which had two levels, upstairs being the main living room. We used photos to make our selection but they bore little resemblence to what we got. (Photo one/two) The room had been stripped down to bare essentials. No bedside lights or sockets. Furthermore the bathroom (somewhat grubby) was downstairs with the main light at the bottom of a narrow curved staircase. There was a table light at the top of the stairs which did not provide much safety. The balcony area was shared with three large air conditioning units. The downstairs rooms were likewise spartan, no carpets/rugs, poor decor and an old fence used as a headboard on the ground floor bed. (From which I got a splinter.) The main entrance was nicely appointed though the staircarpet was long overdue to be changed spoiling the impression. On arrival after driving 500 kms, we were told there was no food to be had. This as it turned out, was a lucky escape as when we did eat in, two days later when there was food, we were presented with gazpacho that was so vinegary it was imposible to finish and "risotto"(??) literally pressed into a jam pot. No flavour, no presentation. The dessert was an industrial chocolate mousse in a jar. Good things: The pool area was nice and kept clean. (The water was very cold.) The breakfasts were good. The staff were friendly. I have tried to be fair in this review. Pré Galoffre needs to pay attention to details if it's to maintain it's place as third hotel in Nimes and not rest on any laurels it may have had in the past. We shall not return.
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